Internship Opportunity: Desktop Support Engineer Graduate at GBS

Key Responsibilities:

• Setup & Configuration: Kickstart users’ tech experiences by setting up and configuring desktop computers and peripherals.
• User Support: Be the go-to person for tech troubles—provide friendly, reliable support via phone, email, or face-to-face.
• Troubleshooting: Channel your inner detective to diagnose and resolve hardware and software issues, from operating systems to applications.
• Software Management: Help install and update software, ensuring everything runs like a dream.
• Team Collaboration: Work alongside our awesome IT team on exciting projects and share your tech wisdom.
• Equipment Management: Keep track of IT gear and support all things printer-related.
• Security Champion: Tackle anti-virus challenges head-on and help keep our systems safe and secure.

Requirements:

• Matric + 3-Year Diploma/Degree in IT from a public tertiary institution
• A+ or N+ certifications are required
• Basic understanding of Microsoft operating systems (Windows 10/11).
• Knowledge of Microsoft Office 365 and IT hardware components.
• Must be a South African citizen between the ages of 18-35.
• Reside in or around KwaZulu-Natal.
• Not currently employed or part of another internship/learnership program.
• Must have not previously done an internship prior (SETA/ Government)