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Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
This role will work closely with other technology, quantitative and risk teams as well as traders, portfolio managers, and stakeholders, to provide application support under the supervision of the technical lead. You will be required to gain a deep understanding of the vendor applications as well as support in-house applications used by our teams.
Specifically, you will be responsible for:
Business support
Change Management
Incident management
The role includes business support escalation in accordance to agreed service level agreements, including incident, change, problem management and incident analysis reporting:
Integration and continuous improvement
General
Requirements: Skills, Qualifications and Experience required
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