ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career dev...
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Job Purpose:
- The Team Leader (Onboarding & Offboarding) is responsible for the end-to-end management, governance, and quality of all onboarding and offboarding activities for both permanent employees and the contingent workforce, including Independent Contractors and Fixed-Term Contractors. This role ensures a seamless, professional experience, regulatory compliance, data integrity, and payroll readiness.
- The incumbent leads a specialist team responsible for accurate, timely, and compliant employee lifecycle processing within SAP SuccessFactors and serves as a consultative operational partner to People & Culture Business Partners, Payroll, Line Managers, and third-party benefit providers.
- The Team Leader ensures that onboarding and offboarding processes function as a Centre of Excellence, delivering a consistent, supportive, and customer-focused experience aligned with People & Culture service standards. The role maintains strong governance, control, and drives continuous improvement initiatives.
- Additionally, the incumbent is accountable for ensuring clear, proactive communication and effective expectation management across all onboarding and offboarding activities.
Responsibilities / Key Performance Areas:
End-to-End Onboarding & Offboarding Delivery:
- Manage onboarding and offboarding from initiation to closure for permanent employees and ICs
- Ensure all lifecycle activities are completed within agreed SLAs and payroll cut-offs
- Validate completeness, approvals, and effective dates prior to processing
- Enforce standard templates, workflows, and intake rules
Contingent Workforce (Independent Contractor) Lifecycle Management:
- Oversee IC onboarding, including contract verification and compliance checks
- Manage IC exits, contract end dates, rehires and extensions
- Ensure IC records are accurately maintained in SAP SuccessFactors
- Coordinate with Payroll and Finance to align IC payments and billing
- Escalate IC classification or compliance risks appropriately
Data Integrity, Quality Assurance & Payroll Readiness:
- Implement mandatory QA controls for all high-risk lifecycle transactions
- Perform or delegate second-level quality checks on hires, terminations, and IC actions
- Validate pay-impacting fields and benefit actions prior to payroll
- Maintain complete audit trails in SAP SuccessFactors
- Track, analyse, and address onboarding/offboarding-related errors
Stakeholder & Third-Party Coordination:
- Act as the operational interface for HRBPs and line management
- Manage engagement with third-party providers including medical aid, provident fund, and insurers
- Ensure accurate and timely benefit enrolments, changes, and terminations
- Manage escalations and provide clear resolution timelines
Customer & Stakeholder Experience Excellence:
- Serve as the escalation point for onboarding and offboarding experience-related issues, ensuring timely and appropriate resolution.
- Ensure clear, proactive, and professional communication with new hires, exiting employees, Independent Contractors, line managers, and People & Culture stakeholders across all onboarding and offboarding stages.
- Communicate requirements, timelines, dependencies, and next steps upfront and throughout the process to manage expectations effectively.
- Provide timely updates on progress, delays, or exceptions, reducing uncertainty and follow-up queries from stakeholders.
- Identify recurring communication or experience pain points and implement improvements to enhance clarity, consistency, and service delivery.
- Balance a customer-focused approach with adherence to governance, compliance, and process standards.
People Management & Team Leadership:
- Lead, coach, and develop onboarding/offboarding administrators
- Allocate work based on complexity, volume, and risk
- Set performance expectations aligned to accuracy, SLA, and quality metrics
- Conduct regular feedback, performance reviews, and capability development
- Foster a culture of accountability, precision, and service excellence
Governance, Compliance & Continuous Improvement:
- Apply labour legislation operationally within onboarding and offboarding processes
- Ensure compliance with BCEA, LRA (as it relates to terminations), UIF, and statutory requirements
- Identify non-compliance or risk scenarios and escalate appropriately
- Maintain SOPs, checklists, and workflow documentation
- Support audits and provide required evidence
- Identify process improvements and support system enhancements
Qualifications And Experience Requirements:
Essential:
- Relevant HR, Business Administration, or Operations qualification (Diploma or Degree)
- Minimum 5 years’ experience in HR administration or HR operations
- Minimum 2 years’ experience in a supervisory or team lead role
- Experience operating in a high-volume, deadline-driven HR operations environment.
- Hands-on experience with SAP SuccessFactors or a similar HRIS
- Strong working knowledge of South African labour legislation
Advantageous:
- Formal training or certification in labour law or industrial relations
- Experience supporting audits and/or CCMA-related administration
- Exposure to large-scale onboarding/offboarding environments
- Working knowledge of payroll legislation and statutory benefits
Competencies & Attributes:
Technical & Professional Competencies
- SAP SuccessFactors proficiency
- Strong understanding of HR lifecycle processes
- Data accuracy and quality management
- SLA and workflow management
- Payroll and benefits process understanding
Leadership & Behavioural Competencies
- People leadership and coaching
- Stakeholder management
- Planning, prioritisation, and decision-making
- Problem-solving and escalation management
- Governance mindset
Attributes
- Exceptionally detail-oriented
- Calm and structured under pressure
- Assertive with strong follow-through
- High integrity and accountability
- Customer & Stakeholder Orientation
- Comfortable operating in a high-volume, high-risk environment
Deadline:9th March,2026
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Job Purpose:
- To deliver exceptional administrative services, maintaining accurate records, and facilitating HR processes to enhance employee experiences and organizational compliance.
- Ensure the seamless execution of HR administrative functions. Responsible for accurate data management, maintaining HR records, responding to queries, and supporting HR processes to enhance employee experience and ensure compliance with company policies and governance standards.
- The role also involves continuous process optimization by identifying and recommending improvements in HR workflows, reducing manual interventions, and leveraging technology to enhance efficiency. Act as a key point of contact for HR-related queries, to ensure timely and professional service delivery to employees and business stakeholders.
Responsibilities / Key Performance Areas:
HR Administration
- Maintain an accurate HR database by ensuring quality data input
- Manage and respond to HR related queries
- Ensure service delivery is met as per the defined SLA targets
- Maintain accurate and updated governance documentation for all processes
HR Optimisation
- Review processes to reduce manual interventions
- Actively seek and deliver continuous improvements through process and system efficiency
- Support the wider HR teams and project teams in identifying automation opportunities and aligning HR administration with best practices.
Stakeholder engagement
- Serve as a primary point of contact for HR administrative queries, ensuring that employee needs are met efficiently and professionally.
- Collaborate with HR team members, managers, and employees to enhance the employee experience through responsive service delivery.
- Escalate unresolved or complex HR queries to the HR Administration Team Leader while ensuring appropriate follow-up.
Skills/ Competencies:
Technical & Digital Skills
- HR Systems Proficiency – Ability to navigate HR software (e.g., SuccessFactors, ATS) and maintain HR records.
- Microsoft Office Skills – Strong proficiency in MS Excel, Word, Outlook, and PowerPoint.
- Digital Literacy – the ability to effectively access, navigate, understand, and utilize digital technologies for various purposes, including communication, information gathering, creation, and critical analysis
- Data Literacy- the ability to read, understand, analyze, interpret, and communicate data effectively.
HR & Administrative Expertise
- Record-Keeping & Data Management – Ensuring HR records are up-to-date, accurate, and compliant.
- Time Management & Organization – Ability to prioritize work efficiently and meet deadlines under pressure.
- Policy & Process Interpretation – Ability to understand the meaning and implications of a policy
Communication & Interpersonal Skills
- Customer Service Orientation – Strong focus on providing a positive employee experience.
- Professional Communication – Excellent telephone etiquette, email communication, and stakeholder engagement.
- Facilitation & Training Ability – Capable of guiding employees and managers on HR processes and forms in a clear and effective manner, finding ways to achieve different learning abilities
Problem-Solving & Continuous Improvement
- Attention to Detail – Ensuring accuracy in data input and document management.
- Ability to Work Independently – Taking initiative to resolve queries while maintaining compliance.
- Process Improvement Mindset – Identifying areas for improvement and contributing to more efficient HR operations.
Experience:
- 5 years in a HR Administration position.
Qualifications:
- Matric (NQF 4).
- Higher Certificates and Advanced National Vocational Certificate Level 5 (NQF Level 5) in Business Administration, Human Resources etc.
Deadline:28th February,2026
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Overall Purpose of the Job:
- Has overall responsibility for managing the planning, co-ordination, programming, configuration and installation of all applications, systems and utilities and related client services and applications within the enterprise.
- Responsible for maintaining applications & systems architectural standards, the identification and resolution of applications and systems problems. Plays a key role in the integration of systems and applications.
- Makes critical decisions in the areas of performance analysis, problem-solving, and applications/systems operations with the potential to affect the successful execution of business transactions.
- Ensures a stable performance environment for the business processing systems, monitors and optimises system behaviour and environment variables to accomplish this.
- Participates in various IT projects intended to continually improve/upgrade the systems and applications.
- Is instrumental in ensuring development, pre-production and production environments are utilized to attain maximum quality assurance and compliance of systems and applications in the production environment. Ensures proper adherence to the SDLC with emphasis on release management procedures. Convey and implement governance practices to applications and systems internal resources and vendors to ensure that governance and legislative best practices are followed and adhered to. Minimize and remediate possible technical, governance and legal audit findings related to systems and applications that might pose audit and regulatory issues for the enterprise.
Education (Formal Qualification required)
- Matric
- Degree/ Diploma
- ITIL
Legal Documents
Position Description:
Systems development Management
- Plans, estimates and executes system development work to time, budget and quality standards to meet operational needs and service levels.
- Ensures adherence to quality assurance steps for systems changes and deployments.
- Ensures the conformance with SDLC and take responsibility of deployments of applications & systems changes to operations. Liase with various teams to ensure handover procedures to operations are followed.
- Ensures adherence to release management procedures.
- Ensures sufficient capacity planning for applications & systems by liaising with Infrastructure teams to commission resources and ensure operating platforms and operational resources are up to date.
- Ensures systems configuration changes are handled without adversely affecting operations.
System/ Application Maintenance and Troubleshooting
- Administers, manages and maintains various environments for systems and applications.
- Monitors and tests application/system performance for potential bottlenecks and identifies possible solutions. Works with Developers and vendors to implement fixes and optimisations
- Ensures optimal maintenance of applications & adherence to systems architectural standards.
- Ensures applications/systems/systems integrations are operating at agreed SLAs(Uptime) to facilitate the successful execution of business transactions.
- Reports on integrations and errors to stakeholders and senior management to ensure transparency and accountability towards application owners and respective managers.
- Ensures a stable performance environment for the business processing systems.
- Tests software routinely for bugs, redundancies and security issues.
- Update systems core components to ensure that threats and vulnerabilities are mitigated.
- Leads troubleshooting and resolution of Major Incidents. Facilitates maximum Incident Response procedures.
- Responsible for Incident reports and Root cause analysis responses to the business/stakeholders ensuring service levels and knowledgebase build-up.
- Carries out performance analysis on systems to ensure acceptable performance levels are maintained.
- Proactively researches and locates necessary tools and processes to identify and avert systems and applications service depletion.
- Ensures service interruptions and systems errors are detected, logged, and resolved timeously and preventative measures are established.
- Ensures systems and applications are relevant and recommend a standard across the enterprise thus encouraging standardization and compliance.
Change Management
- Receives requests for system changes and evaluates requirements assessing the feasibility.
- Develops plans for system changes, considering resource availability and the impact on business continuity.
- Administers, manages and implements Systems and Applications changes.
- Ensures quality assurance of all installations.
- Arranges transition to new ways of working for staff as well as users.
- Identifies and manages operational, technical and security risks associated with systems/application changes to ensure optimal uptime and service availability to the enterprise.
Stakeholder Management
- Communicate with stakeholders to identify what they want to accomplish with the system/application.
- Collaborates with users, vendors, business management and IT staff during the design/ development and installation of systems.
- Liaises with vendors and other IT staff for problem resolution.
- Engages regularly with senior management providing reports on status, activities, and achievements.
- Evaluate and prioritise stakeholder requests and issues and report to senior management on results of communications to stakeholders
Continuous Improvement
- Participates in various IT projects intended to continually improve/upgrade the systems and applications.
- Standardizes and automates processes.
- Writes and maintains custom scripts to increase system efficiency and lower human intervention.
- Ensures continuous optimization of systems performance.
- Enable faster and smarter business processes and develop meaningful analytics.
- Analyses and review reports across platforms to formulate and process changes optimizing systems across the enterprise landscape.
Team Leadership
- Trains and mentors Systems Administrators on applications server maintenance and operations.
- Leads and motivates direct reports to achieve agreed objectives.
- Ensure adequate and appropriate human resources are in place to deliver the business objectives.
- Ensure that resource availability and knowledge is available in critical business cycles.
- Sets performance objectives for staff, conducts appraisals and initiates EDWs.
- Draws up action plans to address poor performance.
- Mentors staff ensuring optimal work/personal life balance is achieved.
- Manages staff output in line with group human resource guidelines.
- Establish and keep up to date a succession plan for the team.
- Ensures that staff attend regular training to ensure that they meet the requirements for their role and develop their skills.
- Institutes monthly reporting sessions for team members to track progress and compliance of systems and work done.
- Arrange onboarding and working for new and existing staff.
- Manage HR processes with staff including leave planning and approval.
- Maintain staff RACI and Service catalogue assignments.
Deadline:20th February,2026
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Overall Purpose of the Job:
- Responsible for the administration, implementation, and management of enterprise IT architecture and related services. Ensures stable system performance by supporting infrastructure, resolving complex hardware and software issues, and advising on performance optimisation and infrastructure planning. Participates in ICT projects to enhance and upgrade systems, while adhering to change management processes. Proactively identifies risks, establishes programming standards and documentation requirements, and provides performance reports and recommendations to improve overall systems health and availability.
Responsibilities / Key Performance Areas:
Applications Design and Implementation
- Designs, and implements Applications and Applications changes to improve application performance and stability.
- Evaluate new technologies and assess their suitability and cost implications.
- Designs, manages and maintains various environments for Applications and system integrations.
- Ensures adherence to quality assurance steps for Applications changes and deployments
- Ensures conformance with SDLC and takes responsibility for the deployments of applications changes to operations. Liaises with various teams to ensure handover procedures to operations are followed
- Ensures maintaining applications & systems architectural standards
- Ensures adherence to release management procedures
- Ensures sufficient capacity planning for applications by liaising with Infrastructure teams to commission resources
- Ensure systems configuration changes are handled without adversely affecting operations
- Applications testing, test planning reporting and Analysis.
- Provide detailed technical documentation, diagrams and hand guides on all applications and application architecture
- Provide detailed troubleshooting and how-to guides on all applications.
System & Application Troubleshooting
- Performs risk assessment for applications and underlying dependencies.
- Creates and reports on procedures for the upkeep of applications/systems/integrations for the optimal operating standard in line with agreed SLAs(Uptime) to facilitate the successful execution of business transactions
- Designs and optimises stable performance environments for the business applications. Report and suggest changes to ensure adequate performance and stability.
- Identifies and resolves applications and systems technical problems, Create and analyse metrics to identify application issues ensuring proactive technical maintenance.
- Troubleshoots and assists with the resolution of Major Incidents. Complies with maximum Incident Response procedures.
- Test systems to highlight and mitigate system issues ensuring uptime.
- Creates and documents procedures for the performance analysis on applications to ensure systems maintain acceptable performance levels.
- Analyse application errors detected and created mediation framework to ensure recurrence is avoided.
Application Design, Optimization, and Support
- Designs and optimizes system integrations, ensuring seamless connectivity and data flow across various platforms and applications.
- Leads troubleshooting and remediation efforts for integration issues within Power Apps, focusing on improving reliability, performance, and scalability.
- Develops and maintains best practices for system and application integrations, emphasizing performance, stability, and scalability.
- Ensures integration solutions align with architectural standards and business objectives, collaborating with cross-functional teams to drive continuous improvements.
- Provides comprehensive technical documentation, including integration designs, workflows, and troubleshooting guides, to support seamless handover and ongoing operations.
- Proactively identifies opportunities for system optimization and enhancement, implementing solutions to improve efficiency and performance.
- Ensures that integration strategies support both current business needs and future scalability, while minimizing risks and downtime during deployments.
Project Participation
- Participates in various IT projects intended to continually improve/upgrade the systems and applications.
- Assists with the planning for IT and systems projects to ensure optimal delivery and minimal disruption and or downtime.
- Liaises with other teams and team members within AIT to ensure the delivery of- projects on time and within the parameters of best practices set out by AIT and governance.
- Participates in change control and other project-based governance forums to ensure AIT standards are followed and adhered to.
- Compiles project reports to respective stakeholders outlining the status of tasks in a project and report on these in monthly reports.
Continuous Improvement
- Proactively researches and locates necessary tools and processes to identify and avert systems and applications service depletion. Ensures continuous optimization of systems/ application performance
- Ensures continuous optimization of systems performance.
- Makes increased contributions by broadening individual skills
- Facilitates the implementation of new or enhanced processes.
- Stays up to date with the latest trends and technologies in system administration and recommends changes and improvements to existing infrastructure.
Education:
- Certificate / Diploma in IT.
- Power Platform Certification.
Experience:
- 5 Years of experience in Application Design and Development.
- 5 Years of experience in ICT industry experience.
- 5 Years of experience in Systems Administration.
- 5 Years of experience in Problem Management.
Legal:
Deadline:13th March,2026
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Overall Purpose:
- The role is responsible for managing and overseeing all facilities, maintenance, repairs, and outsourced services at the campus to ensure buildings, grounds, equipment, and services are maintained to required standards. It supports the Campus Head by controlling costs, managing vendors, coordinating preventative and ad hoc maintenance, monitoring utilities consumption, and ensuring compliance with Environment, Health & Safety requirements.
Responsibilities:
Facilities Management & Stakeholder engagement:
- Set facility specific KPAs/Outputs in consultation with Brand Facility Manager and Campus Head/ Principal.
- Plan for and obtain the resources necessary to enable implementation of the KPAs/Outputs.
- Oversee the implementation of plans for the facilities within their area of responsibility.
- Lead the Facilities support staff towards achieving the plans.
- Monitor the condition of facilities/premises on an ongoing basis to ensure they are always neat and tidy, initiating corrective action when necessary.
- Arrange weekly meetings with Campus Head to report on facility-specific performance and provide and receive feedback on relevant operations and tactical matters. Apply the agreed templates to measure and report on progress.
- Liaise with campus head and sports coordinators to ensure that the setting up for events is done within required timelines and to agreed
- Proactively identify performance shortcomings or risks, report these timeously and institute corrective measures.
- Monitors water consumption daily using the monitoring platform, Identify leaks, report to service providers or repair same.
- Monitor electrical consumption using the electrical monitoring Ensure all non-essential lights and other electrical equipment are turned off at night. Implement manual shutdown procedures.
- Review current operating practices and processes within the respective facilities and ensure alignment with the relevant Brand standards. Keep Facility / Site Management informed about all operations affecting site facilities.
- Manage relationships with the relevant stakeholders on site ensuring that their needs are responded to and met, timeously and they are kept informed about facilities and developments.
- Make recommendations to continuously improve the operation and efficiency of facilities on site.
Site/ Building Maintenance:
- Provide input with the preventive maintenance plans for the facility, in accordance with Group standards and maintenance lifecycle plans.
- Oversee the planning and implementation of preventative maintenance, whether insourced or outsourced.
- Initiate and manage repairs to fixtures and fittings, plumbing, electrical, painting, glass panes, roof tiles / sheeting, guttering, waterproofing, paving and driveways, gates and fences, proactively and when required. Call on specialists, as necessary.
- Mitigate any health & safety
- Coordinate the planning, scheduling, resourcing and implementation of maintenance.
- Ensure that ADvTECh support staff have the required supervision, training certification and health and safety understanding to perform the tasks assigned to them.
- Co-ordinate and record the maintenance and servicing of all mechanical and electrical equipment in line with the manufacturers specification and submit reports as and when required.
- Ensure that all furniture is clean and in good state of repair and equipment is adequately maintained.
- Ensure that classrooms, offices, walkways, ablution blocks are cleaned daily as per the SLA, liaising with outsourced cleaning staff as
- Conduct weekly inspections of the facilities, identifying maintenance issues and arranging for repairs and/or replacements.
- Inspect ablution blocks daily to ensure that they are clean & hygienic and there are adequate supplies of consumables. Check that equipment is in working order, taps are working, toilets functioning and that there are no leaks.
- Ensure the maintenance and roadworthiness of vehicles, co-ordinate outings and logs all trips.
- Manage all storerooms in an orderly
Vendor Co-ordination & SLAs:
- Co-ordinate the service delivery of both outsourced and contracted
- Provide input to the specifications for national/regional service specifications when services need to be outsourced.
- Facilitate and support the procurement and contracting of new providers and transitioning/exit of existing providers.
- Be familiar with the procurement processes including the uploading of new vendors.
- Ensure periodic security risk assessments are undertaken by security service providers and SOP amended to ensure all security risks are
Service Level Agreements:
- Ensure thorough understanding of all SLAs and their deliveries with vendors (Security, cleaning, hygiene, landscaping, canteen etc.).
- Monitor and measure vendor/ service provider performance against Service Level Agreements and intervene to ensure achievement of SLAs.
- Understand each service provider’s billing structure and verify the agreed cost against the monthly billing.
- Track and report on recurring, historic, current and projected costs relative to SLA and budget.
- Attend monthly on-site meetings with service providers to rate service delivered against SLA viz resourcing; service standards; compliance with schedules & quality; open service requests and status of completion.
- Log out-of-scope requests on the vendor/service provider’s service desk and follow up as necessary.
- Advise vendors of future planned events requiring extraordinary services as well as organisational changes which could affect service delivery viz. new operating procedures, health & safety etc.
- Arrange monthly meetings with Campus Head, BFM and area managers of all contracted service providers.
- Monitor cleaning and hygiene consumable stock levels and monthly deliveries. Place orders when quantities reach minimum levels. Verify stock deliveries against orders
- Sign for all delivered consumables.
Financial Planning & Monitoring:
- Provide input and insight into the annual budgeting and financial planning process for the facilities.
- Identify and report aspects that were under-maintained or not adequately addressed because of budget limitations in current
- Identify and report new requirements such as additional facilities/assets and assets out of warranty.
- Provide input for the rolling five-year maintenance refurbishment and replacement budgets.
- Draft annual preventative maintenance budget in line with preventative maintenance plan.
- Monitor spending and report on performance against
- Identify areas for possible cost saving with respect to Facilities management and make recommendations to Campus and Brand
- Make projections regarding future costs versus
- Advice on corrective measures where projections exceed budgets including savings on utilities.
Site Environment, Health & Safety Co-Ordination:
- Maintain the campus health and safety files by the ADvTECH Health and Safety Policy and Procedure.
- Perform routine health and safety inspections, records and reports on findings, and initiate action to rectify non-compliant or unsafe
- Ensure reports and documents, for the site, are uploaded onto the EHS system, timeously.
- Attend and participate in Health and Safety
- Respond, in accordance with procedures during emergencies/ crises and ensure responsible back-up is available to take corrective action as necessary. Co-ordinate and participate in routine fire, evacuation and other drills for the site.
- Identify areas for improvement and report these to Campus management and the EHS team.
Staff Supervision:
- Lead, motivate and supervise the Facilities support staff on site in the achievement of set objectives and deliverables.
- Ensure adequate and appropriate human resources are in place to deliver the business objectives.
- Institute monthly reporting sessions for direct reports to track progress and compliance of systems and work done.
- Provide feedback and coaching direct reports to ensure optimal productivity and foster growth, on an ongoing basis.
- Prepare and maintain action plans to address poor
- Ensure that staff attend regular training to enable them to meet the requirements for their role and develop their skills.
- Manage HR processes with staff including leave planning and
- Arrange onboarding for new facilities to support
Education:
- Matric
- Post matric qualification preferably in built-environment disciplines of architecture, engineering, project management, quantity surveying, maintenance, or construction management and/or facilities management.
Experience:
- 3 Years experience in working in an environment/project management/ facilities management/ property administration/ maintenance management.
- 2 Years’ experience in Staff
Requirements:
- Driver’s License
- Own vehicle
- Own mobile device
Deadline:27th February,2026
Method of Application
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