IS Analyst - Modderfontein at ABB

Your responsibilities

• Performing analysis and reporting for all telephony services
• Administration related activities
• Maintaining a high degree of customer service when responding to telephony support issues
• Logging and updating of support tickets through to final completion
• Taking ownership of support issues and seek closure ensuring all relevant support procedures are followed
• Demonstrating ability to take a broad view of his/her position and take initiative to communicate, interact and cooperate with others

Your background

• Grade 12 Diploma or Bachelor’s Degree in relevant field
• Minimum 2 to 5 years of experience in Accounting and Analytical skills.
• 2 Years’ experience in Administration
• Advanced Excel, SAP , strong analytical, reporting skills and excellent communication skills.
• Ability to communicate across all levels of the organization, across multiple time zones, technical and non-technical audiences, to convey IT information and processes in a clear and concise fashion.
• Preference will be given to EE candidates.