IT Billing Administrator at Pedros Flame Grilled Chicken

Job Description

DUTIES AND RESPONSIBILITIES:

• The IT Billing Administrator is responsible for ensuring the accurate processing, reconciliation, and reporting of IT-related invoices and supplier accounts. The role serves as the primary point of contact for billing queries from Franchise Partners (FPs) and suppliers and provides backup support for IT procurement activities.
• The position requires close collaboration with the IT and Finance teams to ensure alignment with procurement processes, budget compliance, and service excellence

Billing & Reconciliation:

• Manage and reconcile IT supplier accounts, ensuring data accuracy and alignment with procurement records

​​​​​​​Invoice Processing and Statement Processing:

• Prepare, verify, and process IT invoices and supporting documents in line with procurement and finance procedures

​​​​​​​Billing Queries:

• Act as the first point of contact for billing-related queries from Franchise Partners and suppliers. Resolve discrepancies promptly

​​​​​​​Procurement Support:

• Provide administrative support for IT procurement when required, including requisition creation, asset tracking, and vendor coordination

​​​​​​​Reporting & Documentation:

• Maintain accurate billing records and reconciliation reports. Provide regular reporting to IT and Finance departments

Governance & Compliance:

• Ensure billing activities adhere to internal governance policies, accuracy standards, and compliance requirements

​​​​​​​Process Improvement:

• Identify and implement opportunities to enhance billing and procurement efficiency

​​​​​​​Stakeholder Collaboration:

• Work closely with IT, Finance, and external vendors to ensure smooth and transparent billing operations

​​​​​​​User Support:

• Deliver high levels of service and communication in handling billing-related matters

​​​​​​​Skills & Competencies:

Technical:

• Advanced Excel skills (Pivot Tables, VLOOKUP, Data Validation)
• Familiarity with financial systems, billing cycles, and reconciliation practices
• Knowledge of IT procurement and licensing processes
• Exposure to ITSM/ticketing platforms (advantageous)

Behavioral:

• Strong attention to detail and accuracy
• High level of integrity and accountability
• Excellent written and verbal communication
• Ability to work under pressure and meet deadlines
• Team player with a service-oriented approach
• Organized and proactive problem solver

​​​​​​​Additional Requirements:

• Willingness to work extended hours to meet deadlines
• Professional interaction with suppliers, vendors, and Franchise Partners
• Commitment to upholding Pedros’ governance and leadership principles

REQUIREMENTS: 

• Grade 12 (Matric) with Accounting or Finance subjects
• 2–3 years’ experience in billing, and account/supplier reconciliation
• Advantageous: Diploma/Certificate in Finance, Accounting, or IT Administration
• Experience in IT procurement or vendor management
• Proficient in Excel
• Proficiency in ERP or financial systems (e.g., Sage, PSA Systems)

Closing Date 30 September 2025