Latest Openings at Pedros Flame Grilled Chicken

Job Description

DUTIES AND RESPONSIBILITIES:

• Implement Operations Management Framework across the organisation
• Support and enable the sustainability and profitability of existing and potential stakeholders
• Expand the scope, growth, and clientele of the brand
• Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
• Proven ability to manage operational issues at stores
• Proven ability to manage quality control and compliance in line with SOP
• Ability to achieve sales and GP% target
• People management
• Handling all operational issues for allocated stores
• Ensuring quality and optimal compliance with SOP
• Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximise net profitability
• Assisting Franchise partners in trouble shooting
• Attending to customer complaints and implementing corrective action
• Attending to weekly reports on stores
• People Management – Plan, organise, lead and control subordinates to ensure store objectives are met or exceeded
• Coach and develop the team

REQUIREMENTS: 

• Marketing/Business Development /Business Administration
• Franchise/Corporate Store experience
• GAAP/ Micros experience
• At least 2 years’ experience as a Junior Operations Manager
• MS Office (advanced)

Closing Date 26 September 2025

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Job Description

DUTIES AND RESPONSIBILITIES:

• Implement Operations Management Framework across the organisation
• Support and enable the sustainability and profitability of existing and potential stakeholders
• Expand the scope, growth, and clientele of the brand
• Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
• Proven ability to manage operational issues at stores
• Proven ability to manage quality control and compliance in line with SOP
• Ability to achieve sales and GP% target
• People management
• Handling all operational issues for allocated stores
• Ensuring quality and optimal compliance with SOP
• Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximise net profitability
• Assisting Franchise partners in trouble shooting
• Attending to customer complaints and implementing corrective action
• Attending to weekly reports on stores
• People Management – Plan, organise, lead and control subordinates to ensure store objectives are met or exceeded
• Coach and develop the team

REQUIREMENTS: 

• Marketing/Business Development /Business Administration
• Franchise/Corporate Store experience
• GAAP/ Micros experience
• At least 2 years’ experience as a Junior Operations Manager
• MS Office (advanced)

Closing Date 26 September 2025

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Job Description

DUTIES AND RESPONSIBILITIES:

• An experienced IT Support Technician with 3-5 years of experience to provide comprehensive technical support and maintain our IT infrastructure
• Technical Troubleshooting: Diagnose and resolve complex technical issues involving software, hardware, and network systems
• Infrastructure Management: Assist in the maintenance and administration of servers, network devices, and other critical IT infrastructure
• Project Support: Collaborate with IT team members on larger IT projects, providing technical expertise and support
• User Support: Provide direct support to users, addressing issues related to computer systems, hardware, and software. This includes setting up new user accounts and managing access control
• Training and Guidance: Offer training and guidance to users to enhance their understanding of systems and applications
• Documentation: Maintain detailed records of technical issues, resolutions, and user requests. Develop and update IT documentation and procedures
• Security Compliance: Ensure adherence to IT security policies and procedures, and assist in the implementation of security measures
• Vendor Coordination: Liaise with external vendors for the repair and maintenance of equipment and software
• Performance Monitoring: Monitor system performance and report on any anomalies or improvements needed
• Emergency Response: Provide rapid response and resolution during IT emergencies or system outages

REQUIREMENTS: 

• 3-5 years of experience in IT support or related field
• In-depth knowledge of computer systems, networks, and software
• Excellent problem-solving and communication skills
• Relevant IT certifications preferred (e.g., CompTIA, Microsoft)

Closing Date 30 September 2025

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Job Description

DUTIES AND RESPONSIBILITIES:

• The IT Billing Administrator is responsible for ensuring the accurate processing, reconciliation, and reporting of IT-related invoices and supplier accounts. The role serves as the primary point of contact for billing queries from Franchise Partners (FPs) and suppliers and provides backup support for IT procurement activities.
• The position requires close collaboration with the IT and Finance teams to ensure alignment with procurement processes, budget compliance, and service excellence

Billing & Reconciliation:

• Manage and reconcile IT supplier accounts, ensuring data accuracy and alignment with procurement records

​​​​​​​Invoice Processing and Statement Processing:

• Prepare, verify, and process IT invoices and supporting documents in line with procurement and finance procedures

​​​​​​​Billing Queries:

• Act as the first point of contact for billing-related queries from Franchise Partners and suppliers. Resolve discrepancies promptly

​​​​​​​Procurement Support:

• Provide administrative support for IT procurement when required, including requisition creation, asset tracking, and vendor coordination

​​​​​​​Reporting & Documentation:

• Maintain accurate billing records and reconciliation reports. Provide regular reporting to IT and Finance departments

Governance & Compliance:

• Ensure billing activities adhere to internal governance policies, accuracy standards, and compliance requirements

​​​​​​​Process Improvement:

• Identify and implement opportunities to enhance billing and procurement efficiency

​​​​​​​Stakeholder Collaboration:

• Work closely with IT, Finance, and external vendors to ensure smooth and transparent billing operations

​​​​​​​User Support:

• Deliver high levels of service and communication in handling billing-related matters

​​​​​​​Skills & Competencies:

Technical:

• Advanced Excel skills (Pivot Tables, VLOOKUP, Data Validation)
• Familiarity with financial systems, billing cycles, and reconciliation practices
• Knowledge of IT procurement and licensing processes
• Exposure to ITSM/ticketing platforms (advantageous)

Behavioral:

• Strong attention to detail and accuracy
• High level of integrity and accountability
• Excellent written and verbal communication
• Ability to work under pressure and meet deadlines
• Team player with a service-oriented approach
• Organized and proactive problem solver

​​​​​​​Additional Requirements:

• Willingness to work extended hours to meet deadlines
• Professional interaction with suppliers, vendors, and Franchise Partners
• Commitment to upholding Pedros’ governance and leadership principles

REQUIREMENTS: 

• Grade 12 (Matric) with Accounting or Finance subjects
• 2–3 years’ experience in billing, and account/supplier reconciliation
• Advantageous: Diploma/Certificate in Finance, Accounting, or IT Administration
• Experience in IT procurement or vendor management
• Proficient in Excel
• Proficiency in ERP or financial systems (e.g., Sage, PSA Systems)

Closing Date 30 September 2025

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Job Description

PURPOSE:

• To ensure that quality products are received and prepared for customers according to SOP. 

DUTIES AND RESPONSIBILITIES:

• Maintain cleanliness and hygiene standards according to SOP
• Maintain food safety standards according to SOP
• Prepare menu items according to SOP whilst maintaining speed of service
• Provide great customer service

REQUIREMENTS:

• Restaurant and Fast-Food Service experience, minimum 1-year related experience required
• Customer Service
• Good Verbal Communication Skills
• National Senior Certificate