IT Business Analyst at TCTA (Trans-Caledon Tunnel Authority)

THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE:

IT Business Analysis

• Knowledge of process mapping and business process reengineering.
• Analysing IT business processes and workflows with the objective of finding out how they can be improved or automated.
• Facilitating process workshops, after which they document any information elicited using process maps and IT business requirements documents.
• Documenting procedures and presenting new process designs to stakeholders for discussion.
• Developing of user requirement specifications prior to the procurement or implementation of new systems and technology to ensure alignment between the business goals and the supporting system functionality.
• Managing risks and issues and escalating where necessary.
• Managing process change.
• Leading process redesign workshops.
• Educating business users responsible for managing and operating business processes.
• Monitoring, measuring, and providing feedback on process performance.
• Facilitating process workshops that involve eliciting process requirements and liaising with users.
• Applying their knowledge of business process modelling notations to documenting processes.
• Creating the business case documents for the project. 
• Defining and create the requisition / related documents for the procurement of the solution.

Project management

• Supporting the implementation of the specialised areas initiatives and strategic projects that address the needs and expectations of TCTA’s stakeholders.

Governance and Reporting

• Monitoring and reporting on progress against functional initiatives.
• Compiling reports on the functional performance at the required intervals reflecting all relevant statistics. 

Requirements

Minimum Qualifications: B Degree or B Tech B Degree/B Tech in a relevant field

• Certifications: Business Analysis certificate FTI or IIBA certification
• Minimum Experience: 6 years (relevant experience)

Experience in:

• System development life cycle (SDLC).
• Business requirements analysis and gathering of requirements from stakeholders.
• Designing and development of solutions
• Experience in software development life cycle.
• Development of business cases and use cases.
• Creating requirements specifications for procurement of solutions.
• Public Sector Procurement (preferably).
• Software Quality Assurance.
• Project Management Methodologies—PMBOK, Prince 2, Agile and other equivalent. (Preferably)
• Business Analysis methodologies – BABOK, and other equivalent.