IT Business Process Analyst I at Woolworths

Introduction

• Understand technology landscape that supports Woolworths Online Business and Online Fulfilment, and lead translation of business requirements into effective IT solutions. This is a permanent position based at the Head Office in Cape Town City Centre.

Job description

• Provide leadership in the development of a Business Analysis approach in project execution or investigation
• Understand project context to determine applicable BPA approach
• Guide the development of or develop BPA Approach
• Partner with relevant IT stakeholder to ensure delivery of specific outcomes ie business cases, Impact Assessments, Feasibility studies etc.
• Lead the definition and review of business processes
• Understand current business processes and define future business processes
• Ensure documentation of future business process/es
• Facilitate Business requirements workshops or sessions
• Plan and execute business requirements elicitation sessions/workshops
• Lead/Participate in solution design workshops
• Provide input to System Requirement Specification and other Technical oriented documents
• Contribute in the development of the relevant project management artefacts i.e. Project Initiation Document (PID), PDR etc.
• Assist Project Managers/IT Business Managers
• Assist testing practice in the crafting of the integration and overall testing strategy
• Develop/Review a acceptance test criterion
• Ensure development of test scenarios and review Test Cases
• Coordinate and lead User Acceptance Testing (UAT)
• Manage and lead team of business process analyst within a project and or outside of a project
• Ensure team is effectively equipped to deliver
• Career Management
• Review continuous BPA ways of working to extract maximum value from the practice
• Assist Management in the review of operating model
• Ensure team adheres to BPA standards

Minimum requirements

• Relevant 3 year Information Technology or business-related qualification
• Minimum of 8 years Business/Process Analysis experience, preferably across multiple disciplines/domains
• Minimum of 5 years in team management
• Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc)

Additional Criteria

• Knowledge of e-commerce platforms and processes will be advantageous
• Experience in implementation of large scale web and app (e-commerce) projects in the Retail sector
• Proven track record in presenting business cases/feasibility studies/Impact assessments to executive or leadership teams
• Proven track record in leading team in project mode or general line management experience
• Expert knowledge in delivering typical Business Analysis Artefacts
• Faculty Training Institute Business Analysis qualification advantageous
• Maintains advanced knowledge of business operations and organisational metrics and trends
• Develops retail acumen of team through knowledge sharing and upskilling.
• Benchmarks the competition and other relevant comparison groups.
• Leverages research on technology-related concepts, trends and best practices to provide guidance on IT roadmap.
• Finds ways to condense large amounts of information into a useful form
• Maintains a keen awareness of the interrelationships among various components of large-scale activities/projects
• Allocates time and resources as required when faced with multiple demands and competing priorities
• Applies diplomacy and tact, demonstrating respect for differing perspectives
• Shares information with colleagues and partners about industry trends and business opportunities.
• Actively listens, interprets and presents messages in different ways to enhance understanding.
• Appropriately adapts the message, style, and tone of communication to accommodate a variety of audiences.
• Reviews presentations to ensure effective use of tools and techniques and provides recommendations.
• Devises action plans for adapting to change