FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa.
Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative.
FlySafair is a very dynamic company that prides itself o...
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Deploy and configure new devices, ensuring compliance with organisational policies;
Provide support in all aspects of Mobile Device Lifecycle, deployment, refresh, reclamation, decommission, and troubleshooting;
Manage device settings, profiles, and security policies;
Keep devices up-to-date with the latest software, security patches, and firmware updates;
Ensure the secure decommissioning and disposal of devices, with all data permanently erased and integrity maintained throughout the process;
Enforce security policies and procedures on devices to protect against cyber threats and data breaches;
Monitor device activity and security events to detect and respond to potential vulnerabilities;
Respond to security incidents involving relevant devices;
Diagnose and resolve issues with devices, including hardware, software, and connectivity problems;
Optimise device performance and user experience;
Plan for future device needs and capacity requirements;
Provide technical support to users regarding their devices;
Maintain up-to-date documentation on device management procedures and policies;
Collaborate with Teams/departments to ensure effective device management;
Produce weekly and/or monthly reports as and when required.
Requirements
Grade 12 or Equivalent (Essential);
Diploma in IT (Essential);
1 year experience in a similar role (Essential);
1 year experience with MDM solutions (Advantageous);
Mobile security experience (Advantagous);
Required to be available outside regular hours when necessary for handling emergencies, special projects, and any technology-related tasks that could disrupt business operations;
Good understanding of Mobile Device Management (MDM) platforms;
Proficiency with various operating systems (iOS, Android, etc);
Knowledge of application and network infrastructure protocols.