MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropT...
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MRI Software is seeking a Manager, IT Application Administration to join our team in Cape Town, South Africa. This individual will be responsible for leading the daily functions of the IT App Admin team including application support, cloud engineering, managing client technical support and escalations, IT operations and general resourcing requirements
Regional Leadership, and part of the Global Application Administration & IT Operations group. Engaging with various IT leaders, business functions & stakeholders, clients as well as Product Development groups to build and support complete solutions and implement new services
Working with latest product and technology teams, partners and service providers and to create and support the range of MRI products and services
Work to enhance MRI’s Cloud and App Admin capabilities and improve operational processes
Ability to work at all levels of MRI and client organizations
Able to perform duties on a shift/roster depending on requirements from business
Ability to work overtime as and when required
Essential Functions Include:
Build a high performing team through staff development, recruiting, and retention to support growing business needs
Direct management responsibilities for in region IT team members. Work with the global IT leadership to ensure commonality of approach to recruitment, resource management and staff development
Prioritize work tasks and projects to ensure business priorities are met
Optimizing solutions to improve performance, function, or costs
Ensure security is the cornerstone of the designs, services, and implementations
Work with other MRI teams to jointly deliver projects as well as being able to work as individual to complete smaller tasks
SKILLS/REQUIREMENTS:
Bachelor’s degree/diploma and 5+ years of related experience preferred
5 years minimum experience of leading/managing a team of 5+ members
Experience deploying and supporting Microsoft Azure, AWS and Private Cloud systems and services
Good Documentation skills
Collaborator with Problem Solving, ‘Can-do’ Mindset and a client centric focus
Understanding of the SDLC, Software and Database Deployment Methods, and Application Security Scanning Tools a plus
Experience with MS Office 365 and other business SaaS offerings a plus
Familiar with pipeline deployments and automation tooling
Managing medium to large teams across disparate locations
Building and driving performance across complex teams
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