IT Manager at Hire Resolve

Job Description

• A South African company that provides comprehensive pathology services is seeking an IT Manager to join their team.

Responsibilities:

• Serve as the primary expert for LIMS and integrated company software.
• Oversee LIMS configuration, master data (test codes, ranges), and system customization.
• Manage the full lifecycle of IT assets, including workstations, peripherals, and software licensing.
• Lead and manage the IT team, ensuring efficient technical operations across the organization.
• Direct the maintenance of interfaces between LIMS and laboratory instrumentation.
• Oversee Tier 1 and Tier 2 technical support for hardware, software, and connectivity issues.
• Collaborate with vendors and internal teams on new integrations and interface development.
• Optimize organizational functions by facilitating seamless cross-system integration.
• Monitor LIMS data integrity and implement robust QC procedures.
• Analyze LIMS data for operational, quality, and regulatory reporting.
• Ensure rigorous data archiving and retention in accordance with legal requirements.
• Establish training programs for staff on LIMS functionalities and IT best practices.
• Maintain comprehensive SOPs, configuration guides, and troubleshooting documentation.
• Promote security awareness and efficient system usage across all departments.
• Lead high-level projects including LIMS upgrades and new module implementations.
• Partner with senior management to identify process optimizations through system enhancements.
• Ensure all IT configurations and operations strictly adhere to regulatory standards and security policies.
• Manage and participate in internal and external audits.

Requirements:

• Qualifications: Relevant Tertiary IT Qualification.
• Experience: 5+ years of experience in IT Management or Senior Systems Administration.

Technical Skills:

• Advanced knowledge of LIMS configuration and master data management.
• Proficiency in payroll systems (Pastel or PaySpace).
• Expertise in hardware/software infrastructure and network connectivity.