IT Manager at Weylandts Furniture Cape Town (Pty) Ltd

Role overview:

• We are seeking a seasoned IT Manager to lead our IT strategy, driving system efficiency, redundancy, and business-aligned technology solutions. This role requires a forward-thinking leader capable of managing IT operations, teams, and third-party partners across multiple business units.
• This role will be based in Durbanville, Cape Town. 

Key responsibilities:

• Develop and implement a cohesive IT strategy focused on continuous improvement, system optimization, and redundancy.
• Implement IT policies, and best practice guidelines across the organisation.
• Translate business requirements from relevant forums into actionable workflows, managing the capacity and delegation of work across the IT team.
• Plan, manage and optimize hardware and infrastructure, including central data center, business hardware, firewalls, network cabinets, and PC strategies.
• Oversee IT SaaS subscriptions and operational platforms, including POS, VAIMO, Anti-Virus, and support systems like the N-Able platform.
• Lead, mentor, and manage the IT department to ensure high performance and strong service delivery.
• Serve as the primary contact for key third-party vendors and partners (e.g., VAIMO, OPTSOL, ZenDesk, Flowgear, Syspro).
• Collaborate with the Business Analyst to enable reporting and data-driven insights using Excel, Power BI, or other platforms.
• Maintain operational software strategies across Teams, Microsoft Suite, SharePoint, Zendesk, Monday.com, design software, and cloud-based collaboration tools.
• Ensure seamless IT experiences across all Weylandts entities (WFC, StudioLandt, Home Stores, DCs) to support cross-company collaboration.
• Support organisational effectiveness by delivering and maintaining strategic plans for the implementation of information technologies. Strategic direction and guidance will come from the CEO.
• Develop and manage the IT department budget, optimising spend without compromising quality, reliability or security.
• Conduct regular audits to ensure correct onboarding and offboarding across all systems.
• Oversee networking, access control, printing, AV, and connectivity at head office, retail stores, and distribution centres.
• Keep abreast of emerging technologies and provide relevant updates to Directors annually.

What you bring:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 5–7years of progressive IT experience, with at least 3–5 years in a managerial or senior leadership role.
• Proven experience managing IT infrastructure, SaaS platforms, and operational software in a multi-location retail or corporate environment.
• Strong track record of leading IT teams and managing third-party vendor
• Experience in strategic IT planning, system implementation, and business-aligned technology solutions.
• Excellent vendor and stakeholder management skills.

Competencies and behaviours for success:

• Leadership and team management
• Strategic thinking and business orientation
• Effective communication and stakeholder management
• Adaptability and forward-thinking approach
• Change management experience
• Strong planning, organizational, and problem-solving skills
• Business acumen and ability to align IT initiatives with company goals