IT Senior Quality Assurance Engineer at Hogan Lovells

Purpose

The IT Senior Quality Assurance Engineer leads, plans and executes the quality assurance activity for nominated products delivered by IT projects to the firm; ensuring that standards are adhered to, and that best practice is adopted.

Key Performance Areas and Accountabilities

Testing

• Taking ownership of testing services, leveraging assigned resources to ensure commitments are made on schedule and budget
• Managing third party resources engaged to perform various activities associated with QAS activities. 
• Accountable for assuring that scope of work and expectations of projects/stakeholders are aligned and that services provided by these third party resources meet Hogan Lovells standards within agreed to schedule and cost
• Reviewing requirements and specifications to plan and execute test scenarios verifying expected behaviours
• Working with Project Managers and project stakeholders to coordinate quality expectations, plans, and assurance resources for projects
• Building and mastering familiarity with business applications and IT products to ensure that an appropriate, measured approach is taken to quality assurance
• Developing, executing and maintaining test plans for IT products
• Executing quality assurance activity’s supporting process improvements including change control, release deep dives and knowledge sharing sessions
• Measuring, analysing and reporting on test activity
• Developing SQL test scripts to extract data so as to ensure product behaviour meets requirements
• Parse XML and other interface files to verify that interfacing systems can support the handoff and receipt of required data elements
• Other duties as assigned

Requirements Profile

Education

• Grade 12 or equivalent (NQF Level 4) - Required
• Bachelor’s degree in an industry-related field (NQF Level 7) - Recommended
• Certification in Quality Assurance, Six Sigma or similar - Recommended

Mental & Environmental / Legal Requirements

• Ability to undertake other activities/tasks as required
• A willingness to use initiative
• A collegiate, non-status conscious attitude
• Ability to take ownership of assigned projects
• Clear criminal record

Experience

• 8 years' Quality Assurance or related job function experience at Operational level - Required

System Skills

• MS SQL - Advanced (Required)
• XML - Advanced (Required)
• Team Foundation Server / Azure Dev Ops - Advanced (Required)
• Test Automation: Tool based, development languages and open source frameworks - Intermediate to Advanced (Required)

Knowledge and Skills

• Demonstrated understanding of quality assurance as it relates to IT projects and project management
• Experience in several application lifecycle management techniques including agile, waterfall and iterative development. Familiarity with ISO9000 and/or CMMI family of standards a plus
• Experience leading multiple project deliverables in parallel leveraging employee and contractor resources co-located and in distributed locations
• Experience managing third party QA resources engaged to provide services; defining and negotiating statements of work; and managing scope of work and costs during execution of projects
• Experience building or participating in a Testing Center of Excellence
• Demonstrated experience and understanding of MS SQL scripting and XML to support verification of expected results during validation
• Experience with test automation tools, language and frameworks a plus
• Excellent working knowledge of Team Foundation Server testing tools or similar
• Solid project management skills and communication skills
• Ability to build consensus across teams
• Experience with report configuration in PowerBI a plus
• Knowledge of technology solutions in the legal industry a plus
• Test tools architecture and development background a plus

Behavioural Competencies

• Ability to handle queries efficiently with diplomacy and tact
• Strong collaboration skills
• Excellent time management and organizational skills
• Proven ability to communicate at all levels
• Confident to make independent decisions
• Embraces and supports the wider organizational vision
• Ability to remain calm and focused in high pressured situations
• Strongly task-driven, thinks outside of the box and can multi-task
• Ability to follow instructions and meet expectations precisely
• Adapting and responding to change
• Strong work ethic with an inherent sense of urgency
• Delivering results and meeting business expectations
• Working with others
• Delivering through others

Additional Considerations

• Applicants must be South African citizens or have a valid South African work permit
• Preference will be given to Employment Equity candidates
• Preference will be given to candidates who are living with a disability