IT Specialist at Lear Corporation

PURPOSE OF THE ROLE

• IT Support for East London production JIT applications, systems and services based at the East London production facility.  Previous manufacturing/JIT/automotive experience preferred but not essential.

Key responsibilities would include:

• Complete online daily checklist activities.
• Providing 1st/2nd line technical support & problem analysis/rectification.
• Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements.
• Ensuring pro-active monitoring of systems using key performance indicators and dashboards.
• Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs.
• Monitor Ivanti call logging system and resolve production tickets within agreed SLA.
• Maintain Computer systems to current corporate standards Windows 10 / Server 2019.
• Scorecard compliance activities including system patching, antivirus and CM.
• Purchasing for all IT operations service requirements.
• Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs.
• Deploying hardware into production environment to agreed schedules within maintenance windows.
• Processing New user equipment requests / processing Leaver data and equipment requests.
• Monitoring customer sequences messages.
• Providing support on production systems LPS and LJS
• Maintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades.
• Monitoring Avamar Backup processes.
• Virtual Server monitoring and preventative maintenance to ensure 100% uptime.
• Ensuring all corporate requirements are delivered satisfactorily and on time.
• Disaster recovery corporate compliance and failover testing practices.
• Software license, inventory and hardware maintenance management.
• General administration and housekeeping of hot swap equipment and materials in IT Storage 

EDUCATIONAL REQUIREMENTS

• National Diploma or Degree in Information Systems and / or MCSE

RELATED EXPERIENCE

• At least 5 years work experience in IT System Support Environment.
• At least 3 years work experience in manufacturing/automotive support environment preferred.

SPECIAL REQUIREMENTS

• Hardware - HP Servers and SAN/EMC storage solutions.
• Windows Server 2016/2019 | MS SQL Server 2012/2016 | Windows 7/10 | Microsoft Office 365.
• Cisco certification advantageous.
• VMware vSphere knowledge advantageous.
• Working knowledge of IT technologies and best practices essential.
• Experienced IT professional with proven ability to multi-task and work independently in a fast-paced JIT environment.
• Strong interpersonal skills.
• Ability to communicate effectively with internal and external business partners.
• Team player.
• Innovative thinker with capability of driving business improvement through the company.
• Able to work with tight deadlines to meet business requirements.
• Continuous Improvement Background
• Understanding of EDI flows and troubleshooting