IT Superintendent - Networks at Glencore

Key Responsibilities

• Managing projects and operations by ensuring that SLA’s are achieved and client expectations are met.
• Providing prompt professional support to users, in line with targets and time lines, using the concept of best practices.
• Ensuring IT compliance with global Glencore standards.
• Improving or adjusting IT services to address changing business needs.
• Planning, implementing, and maintaining disaster recovery plans to ensure business continuity.

Minimum Qualifications

• Grade 12.
• A+ and N+ Certification.
• Certified Support Technician (CCST), CISCO Certified Network Associate & CISCO Certified Network Professional Enterprise (CCNP) Certificate.
• Fortinet Certified Fundamentals, Fortinet Certified Associate and Fortinet Certified Professional Certificate.

Minimum Experience

• Minimum 5 Years’ experience in an IT systems infrastructure environment.
• Experience in Service Desk and Telephony systems will be advantageous.
• Experience with Enterprise networks will be advantageous.
• Mining Industry experience will be advantageous.