IT Support Technician I at Rhodes University

Main Objectives

• The purpose of this job is to respond to users’ needs for technical support.

The incumbent will be required to:

• Provide professional, efficient and accurate responses to enable the staff of the university with their IT needs.

The Requirements:

• Grade 12 with approximately 2 years’ relevant experience where such experience includes: -
• Excellent diagnostic, troubleshooting and computer problem solving skills.
• Well rounded expertise and practical knowledge of operating systems, networking and office software.
• Worked in a team environment
• Six months experience in an IT desktop support environment