IT Technician - Pretoria at JAM Clothing SA

We are seeking an experienced IT Technician to provide hardware and software maintenance, training and consultation, as well as recommendations about future planning and development of resources.

Responsibilities:

• Provide front-line support for technical issues involving computer systems, software applications, networks, and hardware.
• Diagnose and resolve technical issues on-site and remotely, ensuring a high level of user satisfaction.
• Troubleshoot hardware, software and network operating system.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Conduct regular audits of IT equipment to ensure assets are well-documented, updated, and in working order.
• Assist with maintaining compliance with relevant data security and protection policies.
• Execute regular system checks, updates, backups, backup-checks and patches to ensure optimal performance and security.
• Utilize exceptional fault-finding and problem-solving skills to address technical challenges efficiently.
• Liaise with IT vendors, including hardware and software suppliers, to resolve technical issues.
• Assist with onboarding new employees by setting up accounts, workstations, and access to necessary systems.

Requirements:

• Matric/Grade 12.
• CompTIA A+ certification
• Network+ Certificate
• 5-7 years of IT Technical Experience.
• Valid Drivers License
• Dolfin POS experience
• Good hardware and end user application skills.
• Willingness to travel and overnight across South Africa.
• Willingness to work outside of office hours.