ITS Asset Administrator at KPMG South Africa

Description of the role and purpose of the job:

The Assets Administrator is responsible for the daily activities of assets movement, updating of inventory on Service-Now, performing regular asset stock takes and ordering of equipment following the firm’s technology standards framework. Assisting with maintaining the assets lifecycle from procurement to retirement/ disposal of equipment.

Key responsibilities:

•  Manage, monitor, control and administer IT Asset management requirements for KPMG using Service Now,
•  Maintain appropriate levels of consumables,
•  Facilitate delivery/ collection of IT equipment and ensure Inventory controls are followed,
•  Adhere to policy and procedures to ensure the security of IT Assets and identify any gaps in the process that could create a potential risk for asset security,
•  Manage accurate and documented asset allocation to users in JHB, and other KPMG SA offices,
•  Conduct and report on monthly (minimum) stock take of IT Assets, to always ensure correctness of fleet,
•  Ensure tidiness of storeroom for ease of allocation and stock take requirements (weekly & monthly),
•  Consistent loan fleet control and management ensuring correct process and procedures are followed and maintained,
•  Perform and oversee basic technical tasks for equipment repairs,
•  Management of data SIM cards and mobile devices,
•  Review courier cost allocation for any inter-office equipment transfers,
•  Planning and supporting of effective on and off boarding asset allocation for KPMG resources,
•  Process billing to business units for special order request,
•  Assist with updating and maintaining inventories for all equipment and supplies including location, asset tag number serial number make and model of equipment,
•  Coordinate with ServiceDesk onsite service calls for equipment installation and maintenance as needed,
•  Compile and generate weekly and month-end reports,
•  Provide insightful analysis and commentary on the Assets portfolio,
•  Assisting / standing-in for Procurement activities ADHOC.

Skills and attributes required for the role:

Skills:

•  Matric,
•  Project Management and ITIL Certification will be advantageous,
•  Previous experience of at least 2 years in an asset management environment including vendor management, asset management and procurement is essential,
•  An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential,
•  Excellent people skills with the ability to communicate effectively at all levels and manage people and their expectations,
•  Exhibits utmost integrity and displays visible stewardship character traits in the handling and security of all KPMG assets,
•  Has a strong preference for following and maintaining standards and procedures,
•  Confident in reconciling numerical differences when checking the accuracy of stock take and asset reconciliation,
•  Ability to work independently and as part of a team,
•  Good organisational skills to ensure effective planning and prioritisation takes place regularly.

Attributes:

•  Extremely high level of confidentially and integrity,
•  Excellent client focus and ability to deal with conflict,
•  Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations,
•  Ability to effectively multi-task with strong organisation skills; a self-starter with initiative, ability to foster innovation and excellent problem-solving skills,
•  The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity,
•  The ability to work well under pressure and to perform to deadlines,
•  Team player who is self-aware,
•  Sound decision making ability with the ability to consult where needed,
•  Focus on continuous improvement within the ITS function while advancing an ethical environment,
•  High level of attention to detail and a desire to drive quality,
•  The ability to work unsupervised.

Minimum requirements to apply for the role (including qualifications and experience):

•  Matric,
•  Project Management and ITIL Certification will be advantageous,
•  An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential,
•  Previous experience of at least 2 years in an asset management environment including vendor management, asset management and procurement is essential,
•  Service-Now experience (preferred),