JD Edwards E1_ Senior Analyst at Bureau Veritas

Introduction

•  JD Edwards E1_Senior Analyst has a responsibility to provide full, fast, and effective support to our employees in multiple sites in Europe and closely collaborate with the network of Key users (L1 Support) and technical/maintenance teams (L3 Support)., Based in Morningside

Minimum Requirements

• High school diploma or higher
• IS or Finance (Accounting) related background, IS trainings related to ERP JDE, SAP or Enterprise ERP systems.
• Minimum 5+ years of experience with JD Edwards E1 in Support, Implementation or Development (Finance or Distribution modules)
• Prior professional experience with work in the international environment with day-to-day use of English and French/Portuguese is preferred

Job Specification

Duties and Responsibilities

•  Provide technical and functional support of JD Edwards E1
• Resolve errors linked to JDE interface with other Group or 3rd party systems - HR, Sales and Production tools, either independently or in cooperation with the responsible IS team
• Support smooth month-end closing process for operations and accounting teams, ensure the reported issues are resolved with respect to closing deadlines
• Take ownership of issues by troubleshooting the root cause of identified problems (researching by queries, data analysis) and implementing solutions to eliminate bugs
• Escalate issues above own competence to responsible functional or maintenance teams (L3 Support)
• Understand the complexity of business organization and internal processes
• Analyze business data, processes and procedures, ensure the preformed corrections and changes in the application are in-line with the BV Core model and internal business procedures
• Create functional and technical requirements, specifications and documentation, incl. training materials (quick references, SOPs) for a better assistance to Key/end-users
• Provide Key User trainings (when required)
• Change management facilitator - contribute to design, support development and testing of enhancements of the existing/new business processes, programs and interfaces
• Partner with business users and other various functions across the organization (mainly Central HD and Project teams) to understand the business need, developing effective collaboration & to deliver the right solutions
• Provide best practice recommendations to improve process, performance and reliability
• Proactive approach, effectivity and focus on issue prevention
• Other duties as assigned

Key Behaviour

• Commitment to the company’s Core Values, Code of Ethics and ‘3 Absolutes’.
• Time and priority management.
• Reliability
• Analytical thinking.
• Initiative
• Dedication.
• Assertiveness
   

Key Skills

• Comprehensive knowledge of the E1 tool
• Familiarity with E1 modules: Financials (A/R, A/P, Fixed Assets), Time & Expense management, Purchasing, Contract Billing
• Work with User Defined Objects, Proficient in SQL use and System/Log monitoring
• Knowledge of SharePoint and MS collaborative tools is a plus
• Strong analytical and problem-solving skills
• Excellent verbal, written, and interpersonal communication skills (appropriate communication for the needs of the audience)
• Fluent English is mandatory, other European language is a plus