Junior Administration Assistant at AVI Limited

• AVI Field Marketing seeks to employ a Junior Administration Assistant to provide administrative support to the Regional Operations Manager and Area Sales Managers in order to achieve operational excellence for the Free State region in Bloemfontein. This role will report to the Regional Operations Manager.

Job Specifications:

Key Performance Areas:
Reception functions:

• Answers and redirects all incoming calls to the appropriate department/staff member and handles caller inquiries whenever possible. -  all direct lines
• Receives, directs, and relays telephone messages, orders, and fax messages accurately. -  all direct lines
• Greets, assists, and/or directs visitors
• Redirects mail
• Accepts ad-hoc deliveries and parcels and re-directs the same
• Manages internal post – completes courier waybills
• Assists in the planning and preparation of meetings and conference calls as required
• Monitors and maintains bookings for meeting rooms
• Ensures the reception area and meeting rooms are neatly maintained and tidy
• Ensure a high level of customer service is provided telephonically, face to face with internal and external customers , managers , and employees.

Administrative and sales support function:

• Distributes Service level reports for regional depots where required and applicable
• Daily stock in transit and stock on hand reports where required and applicable

Liaises with Call Centre regarding any queries relating to orders and customers and provide daily feedback if

• Pricing
• Customer numbers
• VL10A Report
• EDI Report
• Wholesale Report
• Public Holiday plans
• Compiling of regional Brag Books – Coop, Ad Hoc, and Weekly Wins
• Assists with competitor information and consolidation of feedback if and when required
• Assists the Admin Assistant with maintaining the general filing system
• Maintains an adequate inventory of office supplies
• Co-ordinates the repair and maintenance of office equipment
• Is required to fulfill the Administration Assistant’s duties in his/her absence as required.
• Order management
• Updating pricing on orders and liaising with customers to correct prices and deals
• Monitor Same day Returns
• Following up with AR on pricing and markdown claims
• Arranging special deliveries

Liaising with LSS

• Ensuring orders are placed on time
• Assisting with Holiday Plans
• Arranging special deliveries
• Updating Promo Trackers
• Collating photo albums for in store activity for Business Units (PowerPoint)

Qualifications  

• Completed Grade 12
• Relevant completed business-related tertiary qualification an advantage

Experience

• 2-3 years experience in administration, preferably within an FMCG/Sales Environment

Knowledge

• Comprehensive working experience in an administrative environment

Competencies

• Initiate and achieve results
• Impact and influence others
• Plan or strategize ahead
• Govern and follow rules
• Communicate clearly
• Remain composed and resilient
• Work with others