The FSCA's mandate is to enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability in South Africa.
This is in line with the Twin Peaks model of financial sector regulations, as envisioned in...
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Liaise with the public and other stakeholders when receiving complaints or enquiries.
Investigate complaints and enquires within the required departmental turnaround times.
Assist the department in the investigation of unregistered insurance business.
Participate in on-site visits to long and short term, insurers to establish compliance with insurance legislation; best practice and market conduct related issues.
Manage relationships with long- and short-term insurers assigned in the portfolio;
Perform administrative and other activities relating to the regulatory framework as may be required; and
Assist the department with projects that the department is working on.
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