Junior Analyst PTS at Absa South Africa

Job Summary

• CIB Global Markets Post Trade Services Team (PTS) is currently looking for a Junior Analyst in the Money Market space to manage the confirmations and settlements for all Money Market Transactions to ensure that all transactions are controlled and confirmed in an
• efficient and cost effective manner. The department supports a broad range of operational services across the Money Market products, trade lifecycle including lifecycle management, confirmation, settlement and daily reporting as well as strategic product support.
• The business is continually looking for ways to implement efficiencies, reduce risk to the firm and enhance the experience of our clients.

Job Description

• Accountability: Confirmations and Settlements:
• Confirmations and Settlements with internal and external counterparties
• Professional communication with thorough and detailed explanation to clients via email or phone to resolve all differences in a timely manner
• Liaison with internal counterparts (i.e. Desk, Sales team, Trade Support, Confirmations , Settlements) to work through issues and identify the correct remediation required
• Acting as the first point of contact for a portfolio of clients and effectively resolving all incoming client queries within a pre-agreed timeframe
• Exercising good judgement skills to make the necessary decisions to address client queries and ensuring all high-priority queries are escalated to the management promptly.
• Accountability: Controls and MI
• Contribute to the specification and testing of improvements for all systems and processes.
• Uphold the controls and procedures for the team
• Prepare MIS for distribution to management
• Proactively cross train on all functions performed within the team and across the department to gain a deeper understanding of the derivative products and processes
• Initiate process improvements within the team to drive efficiency and cost savings:
• Strong analytical skills required to perform complex analysis on the volumes and process flow to identify the root cause.
• Suggest innovative solutions to improve efficiency and provide management with a detailed breakdown to quantify the time/ headcount savings from the initiative
• Act as the key point of contact with stakeholders (i.e. Technology, Change Manager, Team AVP) in order to implement change.
• Accountability: Administration 
• Ensure that all the paperwork related to transactions is filed and kept in a secure place;
• Provide good customer service and communicate with clients, trade support or front office and respond promptly to queries;
• Provide information to stakeholders as requested.

Education and Experience Required

• B Degree or equivalent NQF 6 qualification
• 3 years’ experience in an Money Market trades environment.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)