Junior Data Analyst at Yamaha

Position Overview:

• To support business operations through the development and maintenance of Power BI dashboards, administration of the Syspro ERP system, and the provision of IT support services. This role ensures data-driven insights are delivered to various departments, business systems are optimally configured and maintained, and users receive timely IT support, including for Microsoft 365 tools and collaboration platforms.

Job Description:

Power BI Development

• Design, build, and maintain interactive Power BI dashboards and reports.
• Collaborate with business users to define reporting needs and KPIs.
• Optimise dashboards for performance and usability.

Data Management (incl. MRP Data)

• Clean, validate, and manage Manufacturing Resource Planning (MRP) and other operational data.
• Maintain data accuracy and integrity across systems (e.g., ERP Syspro/MRP platforms).
• Assist in data migration and integration projects.
• Work with data governance frameworks to ensure data quality and integrity.

Analytics and Insights

• Analyse trends and patterns in operational and business data.
• Generate regular and ad hoc reports to support departments (e.g., Finance, Operations, Procurement).
• Provide data-driven recommendations to improve processes.

Syspro Administration Support

• Assist in the configuration, maintenance, and troubleshooting of the Syspro ERP system.
• Support Syspro users with day-to-day operational issues and escalate technical problems as needed.
• Monitor Syspro system performance, ensuring the platform operates optimally.
• Work with the IT team to implement system updates, patches, and upgrades.
• Assist in configuring user roles and permissions within Syspro, ensuring proper access control.
• Participate in Syspro integrations with other business applications.

IT Support & Microsoft 365 Administration

• Provide first-line IT support for hardware, software, printers, and network connectivity.
• Install and configure workstations and business applications.
• Support users on Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive, etc.).
• Troubleshoot email and collaboration issues and escalate as necessary.
• Assist with user account provisioning, password resets, and license management within Microsoft 365.
• Help maintain endpoint security, updates, and basic troubleshooting logs.

 Support and Collaboration

• Work closely with the IT team, developers, and analysts to support data pipelines and IT infrastructure.
• Provide documentation, training materials, and end-user guidance.
• Stay updated on the latest Power BI, Syspro, Microsoft 365, and IT support trends.
• Deliver hands-on support to end-users across departments for both analytics and technical issues.

Minimum Requirements:

• National Diploma or Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field.

Minimum Experience:

2–4 years’ experience in:

• Power BI or similar BI/reporting tools (Power BI essential)
• Working with MRP/ERP data (preferably Syspro)
• Microsoft 365 administration and user support
• Basic IT support and troubleshooting (hardware, software, networking)
• Exposure to Syspro ERP system administration is advantageous

Competencies:

• Strong analytical and problem-solving abilities.
• Intermediate Power BI skills (DAX, data modelling, reporting).
• Good understanding of data structures, ETL, and reporting best practices.
• Basic SQL knowledge and data transformation skills.
• Working knowledge of Microsoft 365 (Teams, Outlook, SharePoint, OneDrive).
• Familiarity with IT support principles and ticketing processes.
• Clear communication skills with technical and non-technical users.
• Time management and the ability to prioritise tickets and project work.
• Basic knowledge of networking, hardware configuration, and endpoint security.

Personal Attributes:

• Proficiency in SQL and Power BI (strongly preferred)
• Microsoft Certified: Azure Data Fundamentals (DP-900) or equivalent entry-level SQL certification
• Exposure to Python, R, or other analytics tools
• Experience with Syspro ERP system (user and/or administrative level)
• Microsoft 365 certifications (e.g., MS-900, MD-102) or equivalent experience
• Familiarity with Active Directory and endpoint management tools
• Experience with IT ticketing/helpdesk systems (e.g., Freshservice, Jira, etc.)

Application Deadline: 31 January 2026