Subscribe to Job Alert
Join our happy subscribers
About the Job
PayFast is a leading online payment processing solution for individuals, NPOs and businesses of all sizes in South Africa. We are dedicated to enabling the easy, secure and instant transfer of money to online merchants to help them grow, develop and succeed in the digital economy.
We are looking for a Junior Desktop Support Technician who will be responsible for assisting the Network Administrator Team Lead and the Infrastructure & Security Department. This role will be responsible for troubleshooting, resolving and assisting in all technical requests and will be the first point of contact for all service requests & IT-related matters.
Responding to client support requests
Contacting clients to find out the nature of the problem
Assisting users in the office or connecting via a teamviewer
Troubleshooting hardware and software issues
Installing and maintaining hardware and computer peripherals
Installing and upgrading operating systems and computer software
Troubleshooting networking and connection issues
Advising on software or hardware upgrades
Providing basic training in computer operation and management
Completing tickets and updating relevant documentation relating to the role
Stock receiving, booking in and management
Grade 12 (Matric)
Proven work experience in the same or similar role
Linux+ or equivalent qualification
Knowledge of computer hardware systems, chipsets, memory modules, and peripherals
Knowledge of popular operating systems, software applications, and remote connection systems
Ability to solve complex hardware and software issues
Able to travel to the office and work after hours/weekends when necessary
Ability to work under pressure
Excellent interpersonal skills
Good written and verbal communication skills
Possess a good attitude and willingness to learn
Good time management skills
Approaches tasks with initiative
About the company
PayFast was started in 2007 and has grown into one of South Africa’s leading online payment gateways. We are trusted by thousands of online sellers to process payments for them in a variety of ways, including credit cards, Instant EFT, debit card, Mobicred and Scode. We are dedicated to enabling the easy, secure and instant transfer of money to online merchants to help them grow, develop and succeed in the digital economy. In 2019, PayFast became part of the DPO Group, spurring the growth of the largest African payment service provider.
Home expense policy for internet connection for remote working
Employees are eligible for a bonus after the financial year end, based on a combination of the employee’s performance and the company's performance.
Work from home options
Great company culture with many socials and special-themed days
Extremely casual dress code
Good coffee and free fruit
Immediately, but we're willing to wait for the right candidates to finish their current obligations.
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
Join our happy subscribers