Junior ECommerce Merchandiser / E-Retailer at Toys R Us and Babies R Us South Africa

Duties & Responsibilities

• Utilizing analytics and sales data to drive site merchandising & content improvements.
• Contributing to overall eCommerce strategy and customer experience direction.
• Partnering across the business to optimize inventory levels and promotional strategy to maximize results.
• Driving the business to achieve budgeted sales and profitability.

Essential Tasks

• Ongoing partnership with planning team to align on plans and performance, including proper levels of inventory.
• Analyze relevant reporting to read and report online business trends, and to make necessary adjustments to maximize results.
• Partner with retail merchants on the Go to Market Process – including the development and optimization of online exclusive products and categories.
• Partner on the development of merchandising strategies that achieve business goals.
• Prepare for and help lead monthly planning meetings to identify opportunity and/or risks to the business and identify necessary adjustment.
• Shop competition to identify trends and opportunities in both product categories, new businesses and customer experience enhancements.
• Maximize conversion through customer experience and merchandising.
• Provide recommendations on merchandising/navigation based on analytics/data.
• Track and analyze sales information to inform short- and long-term business planning, seasonal product development strategies and online exclusive strategies.
• Learn and participate in the process of developing concepts, page layouts, navigation, and other solutions to maximize sales and optimize customer experience, as well as content strategy.
• Develop strong, lasting, and on-going relationships with cross-functional partners within eCommerce and across the organization.
• Assist in leading the growth and development of online merchandising team.

Desired Skills

• Strong communication & influencing skills
• Understanding of the balance between business and customer needs; focuses on areas of highest potential
• Ability to thrive in a highly quantitative, fast-paced environment with changing business needs
• Ability to utilize metrics/analytics to identify opportunities and measure results
• Previous experience in a fast paced, sku-intensive business.
• Magento experience preferred

Preferred Qualifications and experience

• Matric/Grade 12.
• 1–2years’ experience in eCommerce.
• 1–2 years’ experience merchandising on Magento Commerce/Enterprise.
• 1–2 years’ experience content management on Magento Commerce/Enterprise.
• Google Analytics.
• Microsoft Suite.
• Knowledge of Digital Marketing.
• Strong Reporting.