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  • Posted: Dec 1, 2023
    Deadline: Not specified
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    Here at Yoco we want to make it easier for small business owners to do business. We’re all about simplifying the complicated things so that they’re smooth, easy and clever where it matters most - your sales. Our mobile card readers allow you to accept payments when and where you need to, by connecting to your smartphone or tablet. Our free busi...
    Read more about this company

     

    Junior IT Support Engineer

    What you will be doing

    • Troubleshoot, diagnose and research solutions to resolve hardware, software and system issues
    • Diagnose and troubleshoot technical issues, including account setup and network configuration on macOS
    • Ensure all issues are properly logged and in a timely manner
    • Follow up with end users to ensure their IT systems are fully functional after troubleshooting
    • Maintain jovial relationships with our Yoco peeps

    About you

    • 1-2 years experience
    • Hands-on experience with macOS environments
    • Good understanding of computer systems, mobile devices and other technical products
    • Ability to diagnose and troubleshoot technical issues of varying difficulty
    • Familiarity with remote desktop applications and help desk software (eg. Zendesk or FreshService)
    • Keeping Documentation up to date

    Method of Application

    Interested and qualified? Go to Yoco on yoco.teamtailor.com to apply

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