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  • Posted: Jan 25, 2021
    Deadline: Not specified
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    Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.


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    Junior Platform Engineer

    Responsible for maintaining system stability.

    • Administer configuration of software services into various environments.
    • Maximise the use and re-use of technical solutions that are already in place by determining to what extent parts of solutions already exist when new solutions are defined.
    • Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing research and involving other teams as needed.
    • Consult and collaborate with immediate peers or colleagues and with management and engineering to resolve service issues.
    • Advise customers on how to gain additional value from their system products.
    • Document technical work and research to help colleagues improve the product and the support experience.
    • Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations.
    • Manage and support system upgrades.
    • Innovate (R&D) new system offerings on the market as they are released.
    • Assist with unit and systems testing
    • 3rd party application support as plug-ins into Salesforce.
    • Govern and manage PAAS from an always-on (availability) and DEVOPS perspective.
    • Grow the systems PAAS capacity and scalability to meet the demands of the growing Old Mutual Insure systems beyond CRM capability extending into the financial cloud.
    • Support Automated testing platforms.

    Quality people practices

    • Align own behaviour with the organisation culture and values.
    • Share and transfer product, process and systems knowledge to colleagues.
    • Ensure achievement of own performance objectives.
    • Actively share information with other team members regarding successes, issues, trends and ideas.
    • Actively participate in own professional development and career path.

    Method of Application

    Interested and qualified? Go to Old Mutual on oldmutual.wd3.myworkdayjobs.com to apply

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