Jobs at Old Mutual South Africa

• Markets Old Mutual /(RMM) services and products to brokers.
• Could be required to convinces brokers to sell Old Mutual RMM products and services.
• Markets Old Mutual/RMMs value proposition.
• Develops a pipeline and secure new business.
• Could be required to prepare and present tenders in response to requests for tenders.
• Builds relationships with Brokers
• Responsible for the Product Training of new and existing Brokers
• Increases broker effectiveness and maximizes business potential
• Increases OM market share

Responsibilities
Skills and Experience

• 3 years sales experience

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Old Mutual Group Assurance is seeking an experienced actuarial student to fulfil the role of an Intermediate Actuarial Specialist. The incumbent will be responsible for developing the actuarial analysis & reporting capability, pricing large group arrangements, and recommending product and basis enhancements with a strong focus on maintaining GAP’s excellence in product development and product management.

The incumbent will be expected to interact with intermediaries and internal stakeholders at all levels, the core responsibilities include:

• Pricing of group risk arrangements
• Assist with the development of pricing bases for group risk products
• Maintenance of reinsurance arrangements
• Developing, maintaining and enhancement of Old Mutual Group Risk products and policy terms
• Maintaining and coordinating updates to website and collateral material; and to accreditation guides and training material (relating to group risk products)
• Provide technical oversight and support, for group risk products in particular, to marketing, proposition, finance and servicing areas
• Performing mortality and morbidity experience investigations /monitors
• Analyse valuation data and results of group risk products to gain a deeper understanding and insight into business results and emerging trends
• Carries out technical actuarial work, often using complex systems and packages.
• Checks, manipulates and analyses volumes of data and draws conclusions from the analyses.
• Automation of models and business processes
• Development and maintenance of tools to analyse actuarial data in order to enhance management reporting
• May deliver actuarial and consulting reports and advice to clients.
• Responsible for technical accuracy and implementation of work.
• Works independantly, with less supervison than a Junior Actuarial Specialist.

Requirements:

• Actuarial student with a minimum of 9 credits
• At least 2 years actuarial experience
• Experience in the Group Risk or Employee Benefits industry, including Group Risk pricing, would be a distinct advantage
• Strong analytical and technical skills
• Good communication skills and have the ability to interact effectively with
• Highly motivated and energetic self-starter who is good at working with complex tasks under tight deadlines

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• Defines and maintains architectural standards for the development, deployment and management of application, information, communication and technology infrastructure.
• Governs and assists solution development to ensure conformance to the Group ICT architectural standards.
• Governs and assists in the Life Cycle Management of solution to promote adherence to OMSA ICT Principles and synergy across Old Mutual plc.
• Researches material, sells concepts and encourages business to assess and refocus both its business and IT strategy.
• Provides consulting to Group Technology project teams and clients.
• Governs development, evolution and maintenance of a detailed OMSA ICT architecture through the involvement of relevant stakeholders, as well as key internal and external forums.
• Provides long-term management of the Group ICT Architecture Strategy.
• Provides input to OMSA ICT Strategy, Policies and Principles.
• Ensures that the Group ICT architecture aligns with OMSA ICT strategy and is presented and approved through the Group Architecture processes.
• Acts on expert advice, and is a key player and sometimes leader in large-scale contract negotiations.

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Reporting to the Head of Regulatory Reporting, the role will be primarily accountable for the delivery of Old Mutual Limited Regulatory reporting to the Regulator and for internal and external reporting purposes.

Reporting responsibilities:

To manage the Regulatory Reporting team, this includes:

• Owning the process of delivering the bi-annual OM Limited returns to the Prudential Authority;
• Owning and delivering the ad-hoc reporting requirements to the IAIS;
• Manage the delivery of the OM Limited actual, forecast and business plan capital metrics for internal and external reporting purposes to ensure these are produced with supporting analysis on a timely basis, including the production of relevant elements of the capital dashboard for BSM;
• Provide input as required into the ORSA process;
• Manage the future external audit process to ensure timely and effective delivery of the audit of the Group regulatory returns;
• Support the Head of Regulatory Reporting in the production of Regulatory reporting updates for the Group Audit Committee;

Other responsibilities:

• Completion of applications to be submitted to the PA relating to solvency issues;
• Review guidance issued by Regulators and provide feedback on these.
• Keep abreast of current regulatory developments and ensure the reporting processes comply with new requirements.

All areas:

• Assist with the interpretation and communication of complex issues and concepts to stakeholders;
• Continuously improve the efficiency and capabilities of the Group regulatory team and participate in the broader Finance initiatives and Ad hoc projects across the Group;
• Ensure that effective and efficient systems, processes and controls are maintained for Group regulatory reporting to appropriate materiality;
• Other ad hoc projects and activities as required.

Management effectiveness:

• Manage and develop a minimum of 1 direct report;
• Drives operational excellence through active process review and improvement, not afraid to challenge status quo;
• Manage interdependencies and relationships with key stakeholders across the Group Finance function, Group Treasury and Balance Sheet Management, Group Actuarial and Segment Finance teams.
• Provide guidance to the team and business units on the practical application of Group regulatory reporting to ensure complete and accurate reporting;

Qualifications, Skills And Experience

• Qualified CA (SA) with minimum 3 years post qualification experience
• A background in Regulatory Reporting within the Financial Services industry is required
• Thorough understanding of Insurance Act Requirements;
• Experience in reporting of a listed multi-national will be beneficial
• Understanding of legal and management consolidation structures with a strong appreciation of need for process disciplines and controls
• Flexibility and willingness to work outside strictly defined role and hours when required
• Ability to deal with complex issues
• Attention to detail and strong analytical skills
• Strong organizational and project management skills
• Ability to interact with senior management
• Willing and able to learn fast and assimilate a significant amount of information
• Able to work constructively under pressure and adapt to change
• People management
• Motivated self-starter with the ability to cut through complex issues, proactive approach to the resolution of problems and obstacles
• Clear credit & criminal records

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Responsible for maintaining system stability.

• Administer configuration of software services into various environments.
• Maximise the use and re-use of technical solutions that are already in place by determining to what extent parts of solutions already exist when new solutions are defined.
• Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing research and involving other teams as needed.
• Consult and collaborate with immediate peers or colleagues and with management and engineering to resolve service issues.
• Advise customers on how to gain additional value from their system products.
• Document technical work and research to help colleagues improve the product and the support experience.
• Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations.
• Manage and support system upgrades.
• Innovate (R&D) new system offerings on the market as they are released.
• Assist with unit and systems testing
• 3rd party application support as plug-ins into Salesforce.
• Govern and manage PAAS from an always-on (availability) and DEVOPS perspective.
• Grow the systems PAAS capacity and scalability to meet the demands of the growing Old Mutual Insure systems beyond CRM capability extending into the financial cloud.
• Support Automated testing platforms.

Quality people practices

• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Actively participate in own professional development and career path.

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Job Description

• A relevant degree in Accounting and/or Finance;
• Three to four years’ experience in an accounting environment, preferably Fund Accounting;
  Computer literate;
• Excellent proficiency in Microsoft Office (Word, Excel, Outlook and Powerpoint);
• Must have a strong accounting background;
• Must be analytical, attentive to detail, a self-starter and have the ability to work under pressure; and
• Must be a team player and also be able to work independently.

Job Specification...

• Conducts investment recons, disbursements and receipting;
• Produces monthly returns and submission of stamp duty and income tax payments to the Receiver of Revenue;
• Prepare and maintain financials in accordance with accounting requirements;
• Prepare reports and payments for submission to NAMFISA;
• Prepare cash flow reports on all schemes and monthly bank reconciliations;
• Prepare monthly reconciliations and follow up on reconciling items;
• Assist in monthly fund accounting processes;
• Ensures compliance of fund to rules and statutes;
• Builds and manages external relationships with clients, NAMFISA, auditors and the Receiver of Revenue;
• Must quickly adapt to a different working environment and be a quick learner;
• Prepare financial statements and manage the external auditors;
• Manage assistant fund accountants including performance management;
• Review work prepared by Assistant Fund Accountants and
• Authorize fund and expenses.

Responsibilities

Skills and Experience

• 3 years experience

Education

• Bachelor of Accounting and Financial Management (BAFM), High School (Grade 12)

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Job Description
Administration & Support

• Individually accountable for administration around leads and campaign management through own efforts.

Data Analysis

• Participates in the campaign planning via pre-campaign data extractions.
• Extracts campaigns based on the agreed criteria.
• Participates in evaluation and administration of campaign criteria.
• Measures campaign performance and provides reports to management.
• Responds to queries regarding clients extracted.

Personal Effectiveness

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
• Makes increased contributions by broadening individual skills.

Relationship Building

• Responsible for building strong relationships with marketing and channel personnel.

Responsibilities

Skills and Experience

• 2-3 years work experience

Education

• High School (Grade 12): Marketing

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Responsible for the Corporate Group Schemes underwriting portfolio and administration of policies according to the defined guidelines and risk appetite of the product. This position requires a team player who will manage the operations of the product, apply their expertise to analyse underwriting statistics and loss ratio strategy. The underwriter will also handle day-to-day administrative functions and assist the Travel Insurance Head with client facing engagements as required.

Job Objective
Build and maintain relationships with internal stakeholders

• Contribute expertise to the development of Accident & Health (i.e. Travel Insurance and Personal Accident) Products in the Travelsure team.
• Contribute technical underwriting best practices to the development of the Accident & Health Insurance products, processes and systems enhancements.
• Manage the implementation of operating procedures as well as monitor the quality, service standards and operational processes related to the applicable product or solution.
• Manage and monitor the internal service level agreements between OM Insure Speciality Lines and the various business partners to ensure that strategic product objectives are met.
• Regularly conduct market research on Travel Insurance and Personal Accident Products to identify opportunities to remain competitive and ensure that the Travelsure products are in line with market practice.
• Work with various business partners to ensure that day-to-day administrative processes and procedures are fulfilled.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Responsibilities
Skills and Experience
Education

• Bachelors Degree (B) (Required), Matriculation Certificate (Matric) (Required)

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Job Description

• Responsible for the procurement of new business.
• Highlights advantages or benefits of products or services to individuals and the organisation.
• Adjusts sales technique depending on the nature of the prospect or customer.
• Determines customers' needs and interests.
• Persuades customers to purchase products or services that are intangible (e.g. information services or consulting services).
• Suggests next logical step in the sales cycle (e.g. sales demonstration, presentation to decision-makers).
• Expand sales of products and services with existing customers.
• Works mainly on own leads.

Responsibilities
Skills and Experience
Education

• Bachelors Degree (B), High School (Grade 12) (Required)

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Job Description

Analysis (including Features and User Stories)

• Proactively build relationships with business areas & DevOps teams to proactively develop expertise in the various business process.
• Apply analytical techniques to elicit and validate business (product & service) needs
• Translate elicited needs and knowledge acquired into user story format to be used by DevOps teams
• Prepare and prioritize the backlog of requirements for the user stories linked to the proposed solutions & or units of analysis
• Provide input into detailed solution roadmaps, business cases (e.g. effort estimations) & product & service visions (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define & execute testing requirements (pass or fail test cases)
• Document all systems analysis outcomes (requirements, test cases etc.) for specific solutions & support the documentation processes for system analysis for the broader team

Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include capabilities, interfaces and functionalities within and across technologies.
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
• Socialize and gain business approval for integrated requirements with key stakeholders
• Proactively learn & leverage knowledge on the organisations technical landscape, environment and broader architecture to systems requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define & implement the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop & implement manual testing frameworks and patterns for the solution
• Execute testing processes for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

Education And Experience Required

• 5-8 years business & systems analysis experience
• Ability & aptitude for working in integrated multi disciplinary teams
• Knowledge of Agile Methodology & working embedded within an Agile team / teams
• Degree or Diploma in computer science, commerce or business administration
• Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level.
• Banking domain experience, preferred.
• Experience in Systems Design & Integration
• Experience in Development advantageous
• Agile certification (SAFe or equivalent

Competencies: (Maximum of 8 competencies)

• Documenting Facts
• Articulating Information
• Upholding Standards
• Following Procedures
• Producing Output
• Interacting with People

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Old Mutual Group Assurance is seeking an experienced actuarial student to fulfil the role of an Intermediate Actuarial Specialist. The incumbent will be responsible for developing the actuarial analysis & reporting capability, pricing large group arrangements, and recommending product and basis enhancements with a strong focus on maintaining GAP’s excellence in product development and product management.

The incumbent will be expected to interact with intermediaries and internal stakeholders at all levels, the core responsibilities include:

• Pricing of group risk arrangements
• Assist with the development of pricing bases for group risk products
• Maintenance of reinsurance arrangements
• Developing, maintaining and enhancement of Old Mutual Group Risk products and policy terms
• Maintaining and coordinating updates to website and collateral material; and to accreditation guides and training material (relating to group risk products)
• Provide technical oversight and support, for group risk products in particular, to marketing, proposition, finance and servicing areas
• Performing mortality and morbidity experience investigations /monitors
• Analyse valuation data and results of group risk products to gain a deeper understanding and insight into business results and emerging trends
• Carries out technical actuarial work, often using complex systems and packages.
• Checks, manipulates and analyses volumes of data and draws conclusions from the analyses.
• Automation of models and business processes
• Development and maintenance of tools to analyse actuarial data in order to enhance management reporting
• May deliver actuarial and consulting reports and advice to clients.
• Works independantly, with less supervison than a Junior Actuarial Specialist.

Requirements:

• Actuarial student with a minimum of 9 credits
• At least 2 years actuarial experience
• Experience in the Group Risk or Employee Benefits industry, including Group Risk pricing, would be a distinct advantage
• Strong analytical and technical skills
• Good communication skills and have the ability to interact effectively with
• Highly motivated and energetic self-starter who is good at working with complex tasks under tight deadlines

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This role facilitates and supports strategic alignment and strategy execution monitoring processes across the cluster. Key deliverables are production of on-time quality documents that facilitate Exco-level decision-making on strategic priorities, planning and execution. Tracking of delivery progress of strategic initiatives and associated benefits tracking is also a key component of the role. Work with the cluster’s Project Management Office as well as functional areas/business units to produce a single view of the cluster’s progress on strategy execution. The role also contributes to the strategy consulting function in terms of strategy formulation for the cluster and functional areas.

Key results : Own and drive strategic alignment and strategy execution monitoring processes

• Develop associated performance measurement metrics and monitor these on an ongoing basis.
• Devise mechanisms for ease of reporting on strategy delivery and align with broader cluster reporting requirements. Collaborate with functional areas for delivery of strategies and associated implementation plans.
  
  Provide strategic support and guidance to internal stakeholders on strategic matters to ensure alignment.
• Build and maintain positive relationships with internal stakeholders.

Develop effective tools and mechanisms for communication of the cluster’s strategy as well as associated strategic goals and objectives to both internal and external stakeholders to ensure understanding of these by all relevant stakeholders. Engage with both stakeholders to identify and evaluate performance barriers and success in order to continuously improve the compilation of the strategic plans and associated execution.

• Supports the annual business and strategic planning process within the segment. Facilitates the alignment of strategic and business plan deliveries in Exco scorecards.
• Ensures the segment complies with OMSA timelines for business planning and executive reporting deliverables.
• Sources and/or conducts ad hoc research on behalf of the segment Exco.
• Provides ad hoc board reports as required.
• Builds and maintains relationships with the segment's senior management and other key stakeholders.
• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required. Contribute to delivery of the cluster Strategy team’s deliverables as and when required.

Business & Technical Skills

• Ability to produce on-time high quality reports. Ability to identify appropriate research methodologies for addressing key issues in the MFC environment and support informed decision making. Knowledge and understanding of strategy management principles. Strong data analytics skills and the ability to analyse information, draw conclusions and make recommendations. Experience in financial services (banking and/or insurance) an advantage.

Strategy Definition Skills

• Market research & competitor analysis and knowledge
• Strategy development frameworks & methodologies
• Scenario planning & forecasting tools

Personal & leadership competencies

• Individual execution discipline (self-starter) & ownership of responsibilities
• Balances own priorities
• Appropriate assertiveness
• Internal customer service focus (willingness to support and help)
• Appropriate personal communication proactivity (according to environment)
• Meeting leadership: driving and ensuring successful meetings
• Aligned to team’s high performance culture
• Flexibility: Not getting stuck in the means versus the relevant outcomes
• Excellent written and verbal communication skills
• Able to flex between detail and big picture

Formal Education :

• This position requires a minimum Bachelors Honours Degree/Post Graduate Diploma/ Bachelor Degree (NQF Level 7)
• An MBA would be advantageous. Knowledge of Agile methodology/business agility principles with practical application also an advantage.

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Job Description

• Take inbound and make outbound calls in accordance with predetermined schedules and online customer requests
• Telephonically take customer through the service process
• Finalise calls at point of contact, where possible
• Deal with all customers in a professional manner in strict accordance with iWyze values and standards
• Manage time and workloads to ensure that deadlines and targets are met
• Demonstrate an excellent knowledge of the iWyze products, services, claims process and retention criteria in order to recommend the right solution and offer exceptional service to the customer
• Be personally responsible for reaching set targets
• Identify trends and opportunities for improvements or new products/ services based on customer input, and escalate to the Team Leader: Operations
• Provide customer services in line with quality and performance standards
• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party
• Proactively suggest improvements in customer service and relations where applicable
• Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Comply with governance controls to reduce risks
• Ensure adherence to organisational policies, practices and procedures
• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Identify and recommend areas / ways to improve processes
• Align own behaviour with the organisation culture and values
• Share and transfer product, process and systems knowledge to colleagues
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas
• Actively participate in own professional development and career path

Experience, Skills and Knowledge:

• Grade 12
• 2 year Short Term Insurance and/or Call Center experience
• Computer literate, preferably with call centre software
• Relevant Post matric qualification an advantage
• Appropriate Insurance Qualification
• FAIS Compliant
• RE

Additional Information/ Details:
Shortlisted candidates will be subjected to the following statutory checks:

• ITC
• Criminal
• References
• Qualification

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Job Description

• Generates internal management reports.
• Develops, reports on and interprets cost drivers, KPIs and benchmarks.
• Provides commentary on financial results and implications and advises on corrective action to be taken.
• Interacts with business unit line managers on financial outcomes, expense trends, etc.
• Emphasis of the role is on interpretation and predictive results.
• Supports the execution of a business plan.
• Accountable for governance and compliance at an operational level.
• Generates financial information.
• Analyses monthly results and reports on variances.
• Maintains suitable financial control environment.
• Responsible for audit liaisons as per tax, legislative and statutory requirements.
• Responsible for managing of a team.
• Qualified Chartered Accountant
• 3-5 years post articles working experience

Responsibilities
Skills and Experience

• 3-5 years

Education

• Chartered Accountant: Accounting For Chartered Accountants