Junior Specialist: SCCM and Vulnerability Engineer at Auditor-General of South Africa

Strategic Function

• Support the implementation of the business unit balance scorecard projects and initiatives.

Product Management

• Responsible for creation of application packages and deployments in SCCM.
• Responsible for employment of application packages to End Points.
• Administer and specialize in Microsoft System Center (SCCM) Configuration Manager Capabilities to ensure network patch management, distribution and compliance functions are met.
• Troubleshoot and resolve SCCM client health issues that prevent patches from automatically installing.
• Troubleshoot SCCM deployment issues of application packages and when necessary, engage with Support Team to ensure a complete and accurate delivery.
• Generate management reporting on patch compliance and SCCM client health by device type.
• Address Security gaps emanating from the current approach and formulate an efficient plan-of-action.
• Prioritize vulnerabilities according to its relevance and criticality in the environment.
• Analyse and assess the current state of the User End Points in relation to vulnerability, software distribution, operating system deployment, network access protection, and hardware and software inventory management and patching requirements
• Evaluate existing monitoring tools (InTune), configure the same (incorporating MS existing tools) to provide a consolidated effective monitoring system that will proactively monitor, control, identify software distribution, operating system deployment, network access protection, hardware and software assets, patch management and vulnerabilities.
• Providing other General IT Support as per allocated calls.

Stakeholder Management

• Maintain effective relations with both internal and external stakeholders.
• Build collaborative relationships with internal and relevant stakeholders.
• Support initiatives of sharing insights, risks and experiences.
• Manage the feedback process to stakeholders by tracking all queries received, getting the relevant information and formulating appropriate responses according to the approved protocol.

People Management

• Manage own performance to drive productivity.
• Participate and/or take in the business unit transformation/culture plans.
• Provide support to the management team with regard to centre management and other people related tasks.

Financial management and Operational Management

• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Formal Education

• This position requires a minimum qualification of a National Diploma (NQF level 6) in Information Technology, Computer science OR  related.

Experience

• Minimum of 3 years’ experience and working knowledge of patch management processes and deploying patches, specifically Microsoft patch and updated deployments on User End Points.
• Understanding the use of Microsoft System Centre Configuration Manager (SCCM) and how to utilize the SCCM solution to ensure a health patched Microsoft environment is required.
• Experience in identifying and remediating security vulnerabilities across different platforms.
• To focus more on vulnerability management, patching, penetration testing, and compliance