Junior Systems Administrator at Believe Resourcing Group

About the Role:

We are seeking a motivated Junior Systems Administrator to support their IT operations. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of IT systems. This role involves managing user accounts, ensuring system security, and providing technical support to end-users. The successful candidate will be proactive, detail-oriented, and able to work collaboratively within a team.

Requirements:

• Relevant IT qualifications or certifications;
• Proven experience in systems administration, including user account management and IT hardware maintenance;
• Proficiency in operating systems, Active Directory, security policies, software management, and system monitoring tools;
• Experience in developing and maintaining scripts for automating tasks;
• Knowledge of industry standards and regulatory requirements;
• Excellent problem-solving, communication, and collaboration skills;
• Staying updated with the latest industry trends and technologies.

Role & Responsibilities:

• Install, configure, and maintain operating systems;
• Create, manage, and delete user accounts and groups in Active Directory or other directory services;
• Implement and enforce user access controls and security policies;
• Install, update, and manage software applications and licenses;
• Troubleshoot software issues and provide support to end-users;
• Maintain and repair IT hardware, including servers, workstations, laptops, and peripherals;
• Oversee hardware inventory and procurement;
• Monitor system performance and availability, using tools to track and analyse system metrics;
• Optimise system performance and manage capacity planning;
• Maintain detailed documentation of system configurations, procedures, and changes;
• Develop and maintain scripts for automating routine tasks and system maintenance;
• Implement automation tools to streamline IT operations;
• Ensure IT systems comply with industry standards and regulatory requirements;
• Stay updated with the latest industry trends, technologies, and best practices;
• Provide technical support and guidance to end-users and other IT staff;
• Resolve helpdesk tickets and escalated issues promptly and effectively;
• Work closely with other IT team members, developers, and stakeholders to ensure seamless IT service delivery;
• Participate in IT projects, including planning, execution, and post-implementation support.