Junior Technical Officer at Stellenbosch University

Duties/Pligte        

• Providing support to the IT Helpdesk System.
• Completing various administrative duties for the Unit.
• Maintaining stores, stock levels and consumable materials for the Unit.
• Accurate and timely handling of all student inquiries and problems.
• Effective and efficient service provision and support to students and staff using the computer user area.
• Supporting lecturers in setting up laptops and audio-visual equipment.
• Effective organisation of examination venues and assisting to ensure that computers are in working order.
• Performing user printer maintenance.
• Assisting with the placement of computer equipment and installation of software according to the required standards.
• Securing equipment and computers according to the required standards.
• Assisting with rolling out software in electronic classrooms, the general computer user area, lecture halls and tutorial rooms.
• Providing support for security cameras, access control and audiovisual systems.
• Monitoring the general condition of electronic classroom venues and the open access computer user area (including computer equipment, projectors, screens, chairs, lighting, air conditioning, sound equipment, etc.).
• Providing some report writing when required.
• Effective performance of additional ad hoc duties as requested by the unit manager.
• Have a desire to start a career in Information Technology.

Job Requirements/Pos Vereistes        

• Grade 12.
• Computer Literate (Microsoft Package: MS Word, MS Excel & MS PowerPoint)
• Completion of technical IT course attendance (Example: A+, S+, N+ or L+).
• The ability to transfer computer instruction to undergraduate students.

Recommendation/Aanbeveling        

• Successful completion of the A+ Certificate.
• Bilingual in both Afrikaans and English.

Closing Date  22-May-2026