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Founded in 1997, we are a privately owned internet service provider (ISP), providing broadband internet access and hosting solutions across South Africa to both home and business customers in equal measure. With over 30 000 subscribers enjoying our world-class network experience, we have consistently been independently rated as one of the leading ISPs in Sou...
Description
How often have you called in and spoken to a support agent and thought, "Wow, they were helpful" and this person made your day? Do you have what it takes to BE one of these awesome individuals?
Now is your chance!
Webafrica is in search of a spunky, left-of-centre individual that is clued up on connectivity, the internet and is also able to provide phenomenal customer service. Note, there is obviously the aspect of billing customers when they make use of a service so you would need to know about this as well.
So, if getting customers connected to the World Wide Web is your thing and high levels of service is your passion, get in touch with us!
Send us your deets so we can meet!
You will be expected to troubleshoot and resolve issues with services such as but not limited to: Fibre, Fixed LTE, VoIP and ADSL
If you are interested in this position, please apply on our career section on our Website: www.webafrica.co.za by no later than Friday 9th July 2021.
If you do not hear from us within 2 weeks after you submitted your application, please regard your application as being unsuccessful.
Requirements
Minimum Requirements:
Mandatory Requirements:
Ideal Requirements:
Desired Skills:
Key Performance Areas (KPA’s) (specific duties):
Benefits
Our benefits are second to none - the icing on the Webafrica culture cake:
1. We provide you with the most important meal of the day - and a little more
Staff breakfast– cereal / toast; as much coffee as you want
2. We look after your wellbeing and encourage a healthy lifestyle
We pay 100% of your medical aid (Discovery& Vitality) – so no deduction unless you want to add a beneficiary
3. We think of your future too
Retirement Annuity - up to 5% co contribution in your first year; 7.5% thereafter
THE CHERRY ON TOP!!!
Webafrica rewards performance!
Quarterly paid-out bonuses of up to 20% of your basic annual salary (per year) so long as company targets are met.
Quarterly individual performance recognition awards
Even bigger Annual individual awards for the Webafricans that outshine the rest
* Team buildings are a big deal as well as other cultural activities which happen regularly
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