Junior Underwriter Commercia at Guardrisk

Role Purpose

Full support to the underwriting and marketing teams, from underwriting existing business, quoting on new business, loading, and working on the system daily, which includes amendments and renewal preparations and renewal completions on system level.

Requirements

• Grade 12
• FAIS – Completed RE5 Certificate and Credits (60 credits)
• Minimum 2 years underwriting exposure
• Basic insurance knowledge essential
• Knowledge of the South African Insurance & Re-Insurance market
• Sound knowledge of statutory and legislative requirements
• Sound knowledge and understanding of underwriting principles, commercial and financial
• Basic system operating knowledge essential

Duties & Responsibilities

• Support underwriting and marketing teams where required
• Handling underwriting queries from brokers
• General correspondence with broker via e-mail or telephone
• Maintaining and building relationships with brokers
• Diarize issues that need to be followed up
• Assist with processing of new policies, renewal policies and endorsements
• Maintain, monitor and continually improve service levels
• Build and maintain internal and external relationships with all key stakeholders
• Deliver product solutions to meet the client’s needs
• Handle all broker queries, complaints and problems
• Refer problems to relevant department, where necessary
• Escalate problems or complaints where necessary
• Develop and maintain exemplary broker service relationships
• Feedback evolving client needs and industry trends to business
• Suggest new products and or product enhancements to address changing client needs
• Ensure competitive pricing structure while maintaining loss ratio’s
• Take adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments, deductibles and or terminate relationship
• To perform any other duties that may be assigned

Competencies

• Accuracy and high attention to detail
• Problem solving skills
• Good planning nad organisng skills
• can work well under pressure