K12 Industry Regional Leader at Microsoft

Responsibilities

• As an industry Solutions Advisor, you will be a senior solution leader within our education sales organization working with our most important education customers in support of the EMEA field team.
• Your deep and recent successful experience developing and executing digital transformation includes providing the guidance and documentation required by education systems and head Teachers in K12  to begin their digital transformation journey. This includes: a vision, strategic, business, communication & marketing, policy and change management plans with user experience and technical architecture and solution designs that exemplifies the use of Microsoft Azure intelligent cloud services, Office 365 (particularly teams and PowerBi), Windows 10 devices (including Microsoft Surface), Azure (Cognitive Services), Intune for Education and Dynamics 365.
• Advance education customer and partner priorities and strategies and plan programs of services that drive value and contribute to Microsoft growth through attainment of your revenue based, share based and/or consumption-based quota.
• Expand customer relationships with your experience in working with contemporary development and deployment methods such as Agile methodologies and design thinking combined with your understanding to articulate Microsoft’s Education Industry Solution offerings recommending solutions that meet their requirements to drive larger impact for the customer selling Education services and solutions that grow consumption of Azure cloud services, Office 365, Windows 10 devices (including Microsoft Surface), Azure, Intune for Education, Dynamics 365 and Minecraft : Education Edition.
• Drive Azure as the cloud for all education services including administration and communication services, analysis services, cognitive services, IOT and academic research by establishing strategic solution design wins across top research and leading institutions and K12 School systems.
• Expand market penetration with immersive learning technologies to support emerging Education technology trends including AI, Augmented Reality, Virtual Reality and Digital Content
• Plan and oversee the solutions delivery and impact of services that drive customer objectives, outcomes and success and deepen digital transformation engagements with active use of the Microsoft Education Transformation Framework creating lighthouse examples of digital transformation including winback and compete.
• Partner with other roles to ensure customer success in the acquisition, implementation, and consumption of Microsoft’s services and solutions. Specific accountability to interface with Microsoft Consulting and Microsoft Si Partners and facilitate engagement with our top Accounts. Demonstrate leadership to drive customer success feedback through surveys, listening systems and social mechanisms to identify and alleviate key customer success blockers.
• Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings on Microsoft Cloud.
• Remain focused on customer facing time by running a predictable and healthy business maintaining rigorous sales process compliance
• Continuously nurture and expand your sales, industry, technology and competitive knowledge and capabilities

Qualifications

• Proven leadership and experience in positioning cloud technologies to Customers and Partners.
• Strong Microsoft product knowledge - especially MW capabilities and their application within Education Industry context.
• Proven skills in leading large strategic projects with international virtual teams on critical mission education systems and transformative projects using agile and design thinking methodologies.
• Ideally - extensive experience in working with schools, governments, Ministries of Education, donor organisations such as World Bank & UNESCO, senior executives and CEO/CIO of international organizations to drive change and new ways of teaching and learning.
• Experience working with the Public Sector
• Ability to learn quickly, adapt, and master new concepts and technologies to be able to impact their adoption and usage
• Possess executive maturity, presence and experience in building trust with education business decision makers articulating and demonstrating solution propositions on how education institutions can digitally transform teaching and learning/student outcomes with Microsoft solutions both in small groups and large audiences
• Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, with an understanding of competitive technologies to address competitive threats and navigate complex customer environments
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
• Experience in leading and driving solutions, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximize revenue/market share/consumption opportunities and increase customer satisfaction.