Key Account Manager (55252) at Ntice Sourcing Solutions

Key Responsibilities

• Achieve and manage annual regional sales targets and budgets.
• Maintain and grow the existing customer base while actively identifying and securing new business opportunities.
• Manage all personal administrative duties efficiently and accurately.
• Plan and execute call schedules strategically to deliver exceptional customer service.
• Oversee new projects from inception to completion, including post-project evaluation, under the guidance of the Regional Sales Manager.
• Proactively introduce and present innovative products, solutions, and ideas to customers.
• Communicate and collaborate effectively with management and factory staff to ensure alignment and smooth operations.
• Handle customer queries and complaints professionally, ensuring prompt and effective resolution.
• Perform additional reasonable tasks as required, aligned with your skills and capabilities.

Requirements

Abilities:

• Excellent and concise communication skills.
• Willingness and ability to travel within the KwaZulu-Natal region.

Skills and Experience:

• Proven track record in sales is essential.
• Minimum of 2 years’ experience in an internal and/or external sales role (experience in customer-facing roles will be a strong advantage).
• Comprehensive knowledge of carton manufacturing or related packaging sectors preferred.
• Competence in costing and pricing will be a strong advantage.
• Professional telephone etiquette and customer interaction skills.
• Ability to communicate confidently and effectively with internal and external stakeholders.
• Strong team player capable of working within a diverse environment.
• Ability to perform under pressure, manage multiple tasks, and meet tight deadlines with minimal supervision.
• Excellent organizational and administrative skills.

Qualifications:

• Matric / Grade 12 (required).
• Postgraduate qualification in Sales, Marketing, or a related field (advantageous).
• Relevant experience in a similar industry or role.