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Ntice looks to improve efficiencies within the recruitment industry through automating manual processes and procedures, allowing businesses to drastically reduce the cost of advertising, agency spend and size of back office recruitment teams. Recruitment is an expensive component of any business Talent Attraction Strategy.
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Job Description
- Our client, a leading national retail group, is seeking experienced Store Admin Managers to oversee the financial and administrative operations of key, high-traffic retail outlets across the Pietermaritzburg and Durban and Surrounds. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region.
- Key Pietermaritzburg branches are located in retail malls in Midlands, Woodburn Square, Cascades, Howick on Main, Howick and The Avenues.
- Durban and surrounds branches are located in Umhlanga, Durban Central, Scottburgh, Tongaat, Pinetown and Westville.
- These roles are ideally suited to commercially minded professionals who thrive in a structured retail environment, ensuring operational accuracy, compliance, and profitability. To be considered, you must have at least 18 months of solid experience in the operational activities and behind-the-scenes administrative duties of a large, busy retail environment
- You will be responsible for leading a team of 10-15 staff, guiding them to consistently adhere to all administrative processes and responsibilities, while supporting the achievement of sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
- The environment is fast-paced, dynamic, and performance-driven, providing an excellent platform for ambitious retail professionals to excel and advance their careers
Duties and Responsibilities:
- Manage all store administration, reporting, and audit compliance
- Oversee all cash office operations, including daily takings, banking, and float management in line with company procedures
- Disseminate, collate, and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
- Monitor and reconcile transactions, ensuring accuracy, integrity, and compliance with internal controls
- Manage cashier performance, service levels, and overtime control
- Investigate and resolve discrepancies, tender variances, and run-end reports
- Maintain full accountability for cash handling, collections, and POS integrity
- Manage all goods receiving, credits, and returns in compliance with SOPs
- Ensure transaction accuracy and integrity across all incoming and outgoing stock
- Monitor and verify all inventory-related documentation and reconciliations
- Monitor and report on stock, shrinkage, and goods in transit
- Ensure accurate capturing and integrity of transactions in SAP
- Assist with store budgeting, expense control, and profitability tracking
- Drive adherence to internal controls and company SOPs
- Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures
- Take total ownership of the workforce management system within the business units
- This includes but not limited to master data management and transactional management
- Support the Store Manager with financial reporting and audit readiness
- Ensure that the store provides an above expectation customer service experience
Minimum Requirements/Non-Negotiable:
- Must be a South African Citizen
- Matric (essential)
- Valid driver's license and own reliable transport
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 18-months experience in a retail administrative team lead role
- Excellent numerical, analytical, and communication skills
- Strong attention to detail and adherence to processes
- In-depth understanding of the operational functions of a large retail environment, encompassing stock management, cost control, and reporting
- Strong financial acumen with proven ability to manage budgets and operational costs
- Excellent leadership skills, problem-solving, and communication skills
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience:
- Tertiary qualifications in finance or retail management will be highly advantageous
- Experience with Excel, SAP, Unisolv, SuccessFactors or similar retail systems is preferred
Remuneration and Benefits:
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- We're looking for a skilled and proactive Network Engineer to design, implement, and manage our network infrastructure supporting over 5,000 POS merchants. You'll play a key role in ensuring network reliability, security, and performance across distributed environments
Key Responsibilities:
- Design, deploy, and maintain secure, scalable networks (LAN/WAN, VPNs, firewalls, routers, switches)
- Configure and manage MikroTik routers across merchant sites
- Implement routing protocols (OSPF, BGP), VPNs (WireGuard, IPsec), and firewall policies
- Integrate on-prem and cloud networks (Microsoft Azure)
- Monitor network performance, perform diagnostics, and resolve issues
- Ensure compliance with ISO, GDPR, and security best practices
- Maintain documentation, network diagrams, and reports
Requirements:
- 7+ years hands-on experience in network administration
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, and firewalls
- Experience with MikroTik and Cisco devices, and monitoring tools (e.g. SolarWinds, PRTG, Wireshark)
- Familiarity with Azure or AWS, virtualization (VMware/Hyper-V), and security protocols
- Excellent troubleshooting, documentation, and communication skills
Preferred:
- Degree or Diploma in IT/Networking
- Certifications: CCNA/CCNP, CompTIA Network+, MikroTik (MTCNA/MTCRE), Azure AZ-700, or equivalent
- Experience with network automation (Python, Ansible) and POS or retail environments
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Assistant Store Managers to support the daily operations of several branches across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Midlands branchesare located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- To be considered for this role, you must have 3 years'proven experience managing a team within a retail client-facingenvironment. Your background should include overseeing teams focused on the sale of products to consumers in one or more of the following key categories: food, beverages, pharmaceuticals, home careor maintenance
- This position is ideal for a hands-on retail manager with a passion for building and motivating teams, driving exceptional customer service, and driving operational excellence in a fast-paced environment
Duties and Responsibilities
- Support the Store Manager in achieving sales, service, and profitability objectives
- Oversee stock control and manage bi-annual stock take, managing stock flow to floor, ensuring accurate ordering, replenishment, and shrinkage management
- Ensure full compliance with merchandising standards, including planning, implementing, and maintaining promotional stock and displays, and adhering to all labelling, pricing, and layout requirements
- Ensure smooth day-to-day store operations and staff scheduling
- Address customer queries and complaints promptly, ensuring service excellence
- Oversee and support the Click & Collect (online orders) process, including queries
- Assist with performance management, personal development plans, training, and HR administration
- Enforce compliance with company policies, SOPs, and health and safety standards
Essential Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 3 years' experience as a supervisor
- Must have a background thatincludes sales floor management and receiving, administration, cash office
- Must have solid working experience that covers stock control, expense management, and reporting
- Excellent numerical, analytical, and communication skills.
- Strong attention to detail and adherence to processes
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualifications are highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactorsor similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Store Managers to oversee the daily operations of their high-performing retail outlets across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Key Midlands branches are located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- These roles are responsible for leading a team of approximately five high-performing Team Leads. To be considered, you must have at least five years of proven experience managing a similarly sized team within a retail, client-facing environment. Your background should include overseeing Team Leads who drive their teams to achieve sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
- These positions are ideal for experienced Store Managers looking to join a group committed to career development, offering excellent opportunities for growth within management. The environment is fast-paced, dynamic, and performance-driven, providing the perfect platform for ambitious retail professionals to thrive and advance their careers
Duties and Responsibilities
Stock and Inventory
- End-to-end inventory management, including planning, ordering, daily stock levels, bi-annual stock takes, goods in transit, and ensuring physical stock aligns with the inventory ledger in SAP
- Stock performance and loss control, overseeing shrinkage, out-of-stock management, dormant/negative stock investigations, GP variance resolution, and trend analysis to support operational planning
- Drive achievement of sales and profitability targets across health, beauty, and FMCG categories
Merchandising
- Implement visual merchandising and promotional strategies in line with brand guidelines ensuring promotions are effectively executed
- Maintain outstanding store condition and visual merchandising standards
- Plan and implement shop merchandising, layout, and the customer traffic flow to maximise sales, customer satisfaction, appearance, and brand image
Finance
- Manage store finances and profitability, including budgeting, fund allocation, financial record keeping, floats, banking, pricing, stock control and store expense management to meet business KPIs minimising overtime, casual spend, and price overrides
- Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures
- Manage financial controls, including cash levels and collections, daily run-end sign-offs, cashier productivity rates, and adherence to procedures
Customer Services
- Maintain exceptional customer service standards, resolving escalations promptly maintaining high satisfaction levels, and fostering strong customer relationships
- Ensure operational compliance, including staff adherence to policies, accurate processing of customer accounts, and effective management of loyalty and request systems
Human Resources
- Manage staff performance, development, and scheduling, fostering a high-performance culture, including monitoring, evaluating, and implementing development plans for all team members
- Oversee HR processes and administration, ensuring compliance with policies, workforce management systems, and accurate employee records
- Lead, coach, and develop staff, providing training (including feedback) and mentoring to foster career progression opportunities
- Take total ownership of the workforce management system within the business units, including master data management and transactional management
- Adhere to Health and Safety rules and regulations
- Adhere to company uniform and personal appearance policy
Minimum Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric (essential)
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 5 years' experience in managing a team of team leads
- Strong operational understanding of the workings of a large retail operation
- Strong financial acumen with proven ability to manage budgets and operational costs
- Excellent leadership skills, problem-solving, and communication skills
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualifications are highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactors or similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Store Admin Managers to oversee the financial and administrative operations of key, high-traffic retail outlets across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Key Midlands branches are located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- These roles are ideally suited to commercially minded professionals who thrive in a structured retail environment, ensuring operational accuracy, compliance, and profitability. To be considered, you must have at least 18 months of solid experience in the operational activities and behind-the-scenes administrative duties of a large, busy retail environment
- You will be responsible for leading a team of 10-15 staff, guiding them to consistently adhere to all administrative processes and responsibilities, while supporting the achievement of sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
- The environment is fast-paced, dynamic, and performance-driven, providing an excellent platform for ambitious retail professionals to excel and advance their careers
Duties and Responsibilities
- Manage all store administration, reporting, and audit compliance
- Oversee all cash office operations, including daily takings, banking, and float management in line with company procedures
- Disseminate, collate, and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
- Monitor and reconcile transactions, ensuring accuracy, integrity, and compliance with internal controls
- Manage cashier performance, service levels, and overtime control
- Investigate and resolve discrepancies, tender variances, and run-end reports
- Maintain full accountability for cash handling, collections, and POS integrity
- Manage all goods receiving, credits, and returns in compliance with SOPs
- Ensure transaction accuracy and integrity across all incoming and outgoing stock
- Monitor and verify all inventory-related documentation and reconciliations
- Monitor and report on stock, shrinkage, and goods in transit
- Ensure accurate capturing and integrity of transactions in SAP
- Assist with store budgeting, expense control, and profitability tracking
- Drive adherence to internal controls and company SOPs
- Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures.
- Take total ownership of the workforce management system within the business units
- This includes but not limited to master data management and transactional management.
- Support the Store Manager with financial reporting and audit readiness
- Ensure that the store provides an above expectation customer service experience
Minimum Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric (essential)
- Valid driver's license and own reliable transport
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 18-months experience in a retail administrative team lead role
- Excellent numerical, analytical, and communication skills
- Strong attention to detail and adherence to processes
- In-depth understanding of the operational functions of a large retail environment, encompassing stock management, cost control, and reporting
- Strong financial acumen with proven ability to manage budgets and operational costs
- Excellent leadership skills, problem-solving, and communication skills
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualificationsin finance or retail management will be highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactors or similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Assistant Store Managers to support the daily operations of several branches across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Midlands branchesare located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- To be considered for this role, you must have 3 years'proven experience managing a team within a retail client-facingenvironment. Your background should include overseeing teams focused on the sale of products to consumers in one or more of the following key categories: food, beverages, pharmaceuticals, home careor maintenance
- This position is ideal for a hands-on retail manager with a passion for building and motivating teams, driving exceptional customer service, and driving operational excellence in a fast-paced environment
Duties and Responsibilities
- Support the Store Manager in achieving sales, service, and profitability objectives
- Oversee stock control and manage bi-annual stock take, managing stock flow to floor, ensuring accurate ordering, replenishment, and shrinkage management
- Ensure full compliance with merchandising standards, including planning, implementing, and maintaining promotional stock and displays, and adhering to all labelling, pricing, and layout requirements
- Ensure smooth day-to-day store operations and staff scheduling
- Address customer queries and complaints promptly, ensuring service excellence
- Oversee and support the Click & Collect (online orders) process, including queries
- Assist with performance management, personal development plans, training, and HR administration
- Enforce compliance with company policies, SOPs, and health and safety standards
Essential Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 3 years' experience as a supervisor
- Must have a background thatincludes sales floor management and receiving, administration, cash office
- Must have solid working experience that covers stock control, expense management, and reporting
- Excellent numerical, analytical, and communication skills.
- Strong attention to detail and adherence to processes
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualifications are highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactorsor similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Assistant Store Managers to support the daily operations of several branches across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Midlands branchesare located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- To be considered for this role, you must have 3 years'proven experience managing a team within a retail client-facingenvironment. Your background should include overseeing teams focused on the sale of products to consumers in one or more of the following key categories: food, beverages, pharmaceuticals, home careor maintenance
- This position is ideal for a hands-on retail manager with a passion for building and motivating teams, driving exceptional customer service, and driving operational excellence in a fast-paced environment
Duties and Responsibilities
- Support the Store Manager in achieving sales, service, and profitability objectives
- Oversee stock control and manage bi-annual stock take, managing stock flow to floor, ensuring accurate ordering, replenishment, and shrinkage management
- Ensure full compliance with merchandising standards, including planning, implementing, and maintaining promotional stock and displays, and adhering to all labelling, pricing, and layout requirements
- Ensure smooth day-to-day store operations and staff scheduling
- Address customer queries and complaints promptly, ensuring service excellence
- Oversee and support the Click & Collect (online orders) process, including queries
- Assist with performance management, personal development plans, training, and HR administration
- Enforce compliance with company policies, SOPs, and health and safety standards
Essential Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 3 years' experience as a supervisor
- Must have a background thatincludes sales floor management and receiving, administration, cash office
- Must have solid working experience that covers stock control, expense management, and reporting
- Excellent numerical, analytical, and communication skills.
- Strong attention to detail and adherence to processes
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualifications are highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactorsor similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Store Managers to oversee the daily operations of their high-performing retail outlets across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Key Midlands branchesare located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- These roles are responsible for leading a team of approximately five high-performing Team Leads. To be considered, you must have at least five years of proven experience managing a similarly sized team within a retail, client-facing environment. Your background should include overseeing Team Leads who drive their teams to achieve sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
- These positions are ideal for experienced Store Managers looking to join a group committed to career development, offering excellent opportunities for growth within management.
- The environment is fast-paced, dynamic, and performance-driven, providing the perfect platform for ambitious retail professionals to thrive and advance their careers
Duties and Responsibilities
Stock and Inventory
- End-to-end inventory management, including planning, ordering, daily stock levels, bi-annual stock takes, goods in transit, and ensuring physical stock aligns with the inventory ledger in SAP
- Stock performance and loss control, overseeing shrinkage, out-of-stock management, dormant/negative stock investigations, GP variance resolution, and trend analysis to support operational planning
- Drive achievement of sales and profitability targets across health, beauty, and FMCG categories
Merchandising
- Implement visual merchandising and promotional strategies in line with brand guidelines ensuring promotions are effectively executed
- Maintain outstanding store condition and visual merchandising standards
- Plan and implement shop merchandising, layout, and the customer traffic flow to maximise sales, customer satisfaction, appearance, and brand image
Finance
- Manage store finances and profitability, including budgeting, fund allocation, financial record keeping, floats, banking, pricing, stock control and store expense management to meet business KPIs minimising overtime, casual spend, and price overrides
- Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures
- Manage financial controls, including cash levels and collections, daily run-end sign-offs, cashier productivity rates, and adherence to procedures
Customer Services
- Maintain exceptional customer service standards, resolving escalations promptly maintaining high satisfaction levels, and fostering strong customer relationships
- Ensure operational compliance, including staff adherence to policies, accurate processing of customer accounts, and effective management of loyalty and request systems
Human Resources
- Manage staff performance, development, and scheduling, fostering a high-performance culture, including monitoring, evaluating, and implementing development plans for all team members
- Oversee HR processes and administration, ensuring compliance with policies, workforce management systems, and accurate employee records
- Lead, coach, and develop staff, providing training (including feedback) and mentoring to foster career progression opportunities
- Take total ownership of the workforce management system within the business units, including master data management and transactional management
- Adhere to Health and Safety rules and regulations
- Adhere to company uniform and personal appearance policy
Minimum Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric (essential)
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 5 years' experience in managing direct report teamleaders
- Strong operational understanding of the workings of a large retail operation
- Strong financial acumen with proven ability to manage budgets and operational costs
- Excellent leadership skills, problem-solving, and communication skills
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualifications are highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactorsor similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Job Description
- Our client, a leading national retail group, is seeking experienced Store Managers to oversee the daily operations of their high-performing retail outlets across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region
- Key Midlands branchesare located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti
- These roles are responsible for leading a team of approximately five high-performing Team Leads. To be considered, you must have at least five years of proven experience managing a similarly sized team within a retail, client-facing environment. Your background should include overseeing Team Leads who drive their teams to achieve sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance
- These positions are ideal for experienced Store Managers looking to join a group committed to career development, offering excellent opportunities for growth within management.
- The environment is fast-paced, dynamic, and performance-driven, providing the perfect platform for ambitious retail professionals to thrive and advance their careers
Duties and Responsibilities
Stock and Inventory
- End-to-end inventory management, including planning, ordering, daily stock levels, bi-annual stock takes, goods in transit, and ensuring physical stock aligns with the inventory ledger in SAP
- Stock performance and loss control, overseeing shrinkage, out-of-stock management, dormant/negative stock investigations, GP variance resolution, and trend analysis to support operational planning
- Drive achievement of sales and profitability targets across health, beauty, and FMCG categories
Merchandising
- Implement visual merchandising and promotional strategies in line with brand guidelines ensuring promotions are effectively executed
- Maintain outstanding store condition and visual merchandising standards
- Plan and implement shop merchandising, layout, and the customer traffic flow to maximise sales, customer satisfaction, appearance, and brand image
Finance
- Manage store finances and profitability, including budgeting, fund allocation, financial record keeping, floats, banking, pricing, stock control and store expense management to meet business KPIs minimising overtime, casual spend, and price overrides
- Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures
- Manage financial controls, including cash levels and collections, daily run-end sign-offs, cashier productivity rates, and adherence to procedures
Customer Services
- Maintain exceptional customer service standards, resolving escalations promptly maintaining high satisfaction levels, and fostering strong customer relationships
- Ensure operational compliance, including staff adherence to policies, accurate processing of customer accounts, and effective management of loyalty and request systems
Human Resources
- Manage staff performance, development, and scheduling, fostering a high-performance culture, including monitoring, evaluating, and implementing development plans for all team members
- Oversee HR processes and administration, ensuring compliance with policies, workforce management systems, and accurate employee records
- Lead, coach, and develop staff, providing training (including feedback) and mentoring to foster career progression opportunities
- Take total ownership of the workforce management system within the business units, including master data management and transactional management
- Adhere to Health and Safety rules and regulations
- Adhere to company uniform and personal appearance policy
Minimum Requirements/Non-Negotiable
- Must be a South African Citizen
- Matric (essential)
- You will need to pass an MIE check, no criminal record and clear credit rating
- Valid driver's license and own reliable transport
- Must have a minimum of 5 years' experience in managing direct report teamleaders
- Strong operational understanding of the workings of a large retail operation
- Strong financial acumen with proven ability to manage budgets and operational costs
- Excellent leadership skills, problem-solving, and communication skills
- Flexibility to work retail hours and travel as required
Advantageous Skills & Experience
- Tertiary qualifications are highly advantageous
- Experience with Excel, SAP, Unisolv,SuccessFactorsor similar retail systems is preferred
Remuneration and Benefits
- CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
- Comprehensive benefits, including medical aid and provident fund contributions
- Staff discounts and performance-based incentives
go to method of application »
Key Responsibilities
- Achieve and manage annual regional sales targets and budgets.
- Maintain and grow the existing customer base while actively identifying and securing new business opportunities.
- Manage all personal administrative duties efficiently and accurately.
- Plan and execute call schedules strategically to deliver exceptional customer service.
- Oversee new projects from inception to completion, including post-project evaluation, under the guidance of the Regional Sales Manager.
- Proactively introduce and present innovative products, solutions, and ideas to customers.
- Communicate and collaborate effectively with management and factory staff to ensure alignment and smooth operations.
- Handle customer queries and complaints professionally, ensuring prompt and effective resolution.
- Perform additional reasonable tasks as required, aligned with your skills and capabilities.
Requirements
Abilities:
- Excellent and concise communication skills.
- Willingness and ability to travel within the KwaZulu-Natal region.
Skills and Experience:
- Proven track record in sales is essential.
- Minimum of 2 years’ experience in an internal and/or external sales role (experience in customer-facing roles will be a strong advantage).
- Comprehensive knowledge of carton manufacturing or related packaging sectors preferred.
- Competence in costing and pricing will be a strong advantage.
- Professional telephone etiquette and customer interaction skills.
- Ability to communicate confidently and effectively with internal and external stakeholders.
- Strong team player capable of working within a diverse environment.
- Ability to perform under pressure, manage multiple tasks, and meet tight deadlines with minimal supervision.
- Excellent organizational and administrative skills.
Qualifications:
- Matric / Grade 12 (required).
- Postgraduate qualification in Sales, Marketing, or a related field (advantageous).
- Relevant experience in a similar industry or role.
go to method of application »
Job Description
My client (FMCG) is seeking an experienced and dynamic Shift Supervisor - Packing Plant, based in the West Rand area.
Job Purpose:
- To supervise staff and manage the performance of the plant whilst exercising safety and ensuring quality of the product. The role includes leadership, production supervision, safety, health, environment, risk and quality, food safety (SHERQ-FS), management, continuous improvement and stakeholder management.
Key Responsibilities:
Leadership
- Manage the designated area within specified timelines and budget
- Plan, select, develop and maintain suitable manpower capabilities for area of responsibility
- Supervise, develop, lead and maintain a motivated and high-performance team
- Identify and timeously address problems and opportunities
- Provide direction in respect of decision making
- Facilitate and resolve conflicting issues or requirements
- Ensure compliance with relevant legal and statutory requirements and internationally accepted
- environmental, health, safety and quality standards
Production Supervision
- Plan, schedule, assign, inspect, record and administrate production operations
- Generate work orders and issue work permits
- Direct and coordinate staff in fault finding and maintenance where necessary
- Ensure compliance with quality procedures, standards and operating instructions
- Ensure staff are properly trained and qualified to perform their duties and improve their performance
- Ensure plant availability and plant OEE.
- Ensure production of products that meet agreed specifications, cost efficiently
- Address any queries, problems and anomalies and proactively respond to changing conditions and requirements
Quality and Food Safety
- Control production, in alignment to quality and efficiency parameters
- Ensure on-time availability of raw materials, in the right condition
- Ensure non-conforming products are handled as per procedure
- Ensure that gauges & instruments are monitored & adjusted and correctly calibrated
- Ensure that quality log sheets are updated & parameters are within specifications
- Ensure and maintain Food Safety Audit pass rate.
Safety, health, environment, risk and quality, (SHERQ) management
- Issue, develop and maintain safe systems of work
- Conduct site visits to ensure safety procedures and standards are adhered to
- Participate in SHERQ audits and take or initiate appropriate corrective action where necessary
- Conduct regular risk assessments and identify high risk areas
- Arrange safety meetings
- Maintain good housekeeping, a healthy and safe work environment and the safe use of equipment and machinery
Continuous Improvement
- Initiate, participate and implement improvement programmes and initiatives
- Transfer knowledge to the team
Stakeholder Management
- Give feedback to the team on any changes that affect the production process
- Provide feedback to key stakeholders on progress and status within production department
Minimum Requirements:
Qualifications:
- Senior Certificate / Matric
- National Diploma: Mechanical Engineering, Electrical Engineering, Operations Management, Production Management, Food Technology or related
Experience:
- 5 years' production experience, of which 3 years should have been in a supervisory capacity
- Manage a shift team of machine operators, general workers and stock controllers, among others. Minimum of 60 people per shift
- Experience in the food manufacturing industry would be an advantage
Knowledge:
- Relevant production principles; plant and equipment
- Relevant policies and procedures
- Relevant plant hazards
- Risk management
- SAP transactions
Skills:
- MS Office & SAP proficiency
- Planning and organising
- Communication
- Interpersonal
- Team leadership.
- Decisive insight in emergency situations
- Cross-cultural awareness
- Persuasion and influencing
- Discipline and performance management
- Ability to work under pressure.
Behavioural Attributes:
- Attention to detail; Customer focus and Quality orientated
Working Environment/Conditions:
- Long hours, overtime, working on weekends and public holidays when required
- Walking, climbing and standing
- 24-hour operation, with rotating shifts
- Zero tolerance to alcohol
On Offer:
- Range of between R 350 000 - R 465 000 Total Cost to company per Annum (Dependent on various factors including current earnings, qualifications, relevant experience)
- Total cost To Company is inclusive of a 13th Cheque
- Benefits include Pension and Provident Fund, Disability & Group Life Cover, Funeral Assistance.
- Overtime & shift allowances payable where applicable
Pre-Employment Requirements:
- Safety medical will be conducted
- Criminal checks will be conducted
- Psychometric assessment may be conducted
- Qualifications verifications will be conducted
- References will be required
go to method of application »
Job Description
My client (FMCG) is seeking an experienced and dynamic Machine Operator - Packing Plant, based in the West Rand area.
Job Purpose:
- To operate complex and multi-machinery and assist in maintaining allocated equipment in accordance with company procedures, documentation, safety, food safety and quality standards.
Key Responsibilities:
Material Requirements to Maintain Machine Operation
- Check quality and quantity of raw and packaging materials, when receiving them, before using.
- Facilitate timeous availability of raw and packaging materials before production commencement.
Production Process Control
- Start the machine on time & complete start-up checklists
- Control production within quality parameters
- Check the product against food safety and quality standards
- Handle non-conforming products as per procedure
- Monitor and adjust gauges & instruments for conformance to prescribed limits
- Update quality log sheets & ensure quality parameters are within specifications
- Take samples periodically to the laboratory: before start of shift, when there is an incident of non-conforming product and before resuming with production after an incident.
- Identify, interpret and rectify process deviations
- Report machinery and equipment faults to your superior and engineering personnel on time & accurately
Ensure proper housekeeping
- Perform cleaning on equipment and work area.
- Maintain high standard of housekeeping that conforms to Food Safety Regulations.
Ensure that all safety standards and regulations are adhered to by all personnel
- Complete all machine safety checklists and report unsafe acts and conditions
- Contribute to the improvement of a safe and more efficient operating environment with continuous quality improvement
- Comply with all Company Safety Procedures and Instructions.
Qualifying Attributes:
Qualification:
- Senior Certificate / Matric
- Minimum N3 Mechanical/Electrical technical qualification
- Proficiency in English Language
Experience:
- Minimum 2 years machine operator experience
- Previous experience in operating packaging equipment within an FMCG environment is advantageous. E.g. Blowmoulder, Case Packer, Labeller, & Filler.
Skills:
- Literate (reading comprehension)
- Computer literate
- Machinery operation
- Communication
- Methodical
- Decisive and able to initiate action
- Conscientious in updating required records/documents
Working Environment/Conditions:
- Long hours, overtime, working on weekends and public holidays when required
- Walking, climbing and standing
- 24-hour operation, with rotating shifts
- Zero tolerance to alcohol
On Offer:
- Range of between R 110 000 - R 136 500 Total Cost to company per Annum (Dependent on various factors including current earnings)
- Total cost To Company is inclusive of a 13th Cheque
- Benefits include Pension and Provident Fund, Disability & Group Life Cover, Funeral Assistance.
- Overtime & shift allowances payable where applicable
Pre-Employment Requirements:
- Safety medical will be conducted
- Criminal checks will be conducted
- Professional Qualifications verifications will be conducted
- References will be required
go to method of application »
Job Description
My client (FMCG) is seeking an experienced and dynamic Junior Machine Operator - Packing Plant, based in West Rand area.
Job Purpose:
- To operate equipment and assist in maintaining allocated equipment in accordance with company procedures, documentation, safety, food safety and quality standards.
Key Responsibilities:
Material Requirements to Maintain Machine Operation
- Check quality and quantity of raw and packaging materials, when receiving them, before using.
- Facilitate timeous availability of raw and packaging materials before production commencement.
Production Process Control
- Start the machine on time & complete start-up checklists
- Control production within quality parameters
- Handle non-conforming products as per procedure
- Monitor and adjust gauges & instruments for conformance to prescribed limits
- Update quality log sheets & ensure quality parameters are within specifications
- Take samples periodically to the laboratory: before start of shift, when there is an incident of non-conforming product and before resuming with production after an incident.
- Identify, interpret and rectify process deviations
- Report machinery and equipment faults to your superior and engineering personnel on time & accurately.
Ensure proper housekeeping
- Perform cleaning on equipment and work area.
- Maintain high standard of housekeeping that conforms to Food Safety Regulations.
Ensure that all safety standards and regulations are adhered to by all personnel
- Complete all machine safety checklists and report unsafe acts and conditions
- Contribute to the improvement of a safe and more efficient operating environment with continuous quality improvement
- Comply with all Company Safety Procedures and Instructions.
Qualifying Attributes:
Qualifications:
- Senior Certificate / Matric
- Proficiency in English Language
Experience:
- 1 year' machine operator experience.
- Previous experience operating Box former machine would be advantageous.
- Previous experience in operating packaging equipment within an FMCG environment is advantageous
Skills:
- Literate (reading comprehension); Computer literate; Machinery operation; Communication; Methodical; Decisive and able to initiate action and Conscientious in updating required records/documents
Working Environment/Conditions:
- Long hours, overtime, working on weekends and public holidays when required
- Walking, climbing and standing
- 24-hour operation, with rotating shifts
- Zero tolerance to alcohol
On Offer:
- Range of between R 75 000 - R 90 000 Total Cost to company per Annum (Dependent on various factors including current earnings)
- Total cost To Company is inclusive of a 13th Cheque
- Benefits include Pension and Provident Fund, Disability & Group Life Cover, Funeral Assistance.
- Overtime & shift allowances payable where applicable
Pre-Employment Requirements:
- Safety medical will be conducted
- Criminal checks will be conducted
- Qualifications verifications will be conducted
- References will be required
go to method of application »
Job Purpose:
- The Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack, and count packaging material and/or finished goods. The Operator is accountable for the safe (stacking, loading & off-loading) and efficient operation of the forklift and is required to perform product checks to ensure quality conformance and accurate quantities as per requirements.
Key Responsibilities:
Collecting & Delivering Goods
- Loading and offloading of trucks.
- Receiving/Put-Away: Unload inbound shipments safely and move packaging material to correct storage locations.
- Stack and store the packaging materials and/or finished goods efficiently.
- Quality: Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.
- Order Picking: Pull and prepare product for production, ensuring that the exact number and type of product is allocated as per the requirement. Perform picking duties in an efficient manner that meets production demands.
- Loading of returns: Efficiently move product from production areas for collection
- Inventory: Keep appropriate records and reports to guarantee that tight inventory control and security are maintained. Assist in physical inventories. Ensure proper stock rotation.
- Safety, Sanitation, Security: Maintain a clean, neat, and orderly work area. Conduct operations in a manner that promotes safety.
Stacking and Palletizing
- Comply with stacking and palletizing procedures
- Compliance with pallet configuration
- Ensure stacking of correct product, configuration and as per plan
- Ensure quality, safety and food safety standards are adhered to
- Ensure all cases and pallets are date coded
Ensure safe operation and maintenance of equipment
- Inspect and perform maintenance checks on the forklift daily.
- Report any abnormality on the equipment immediately.
- Operate equipment in a safe and efficient manner following prescribed work methods.
Safety Compliance and House Keeping
- Maintain cleanliness of equipment and work area.
- Comply with company safety and quality procedures and instruction.
- Contribute to a safe and more efficient operating environment and continuous quality improvement in work area.
- Comply with emergency procedures during emergency situations.
Qualifying Attributes:
Qualifications:
- Senior Certificate/Matric
- Valid Forklift Driver's license
- Proficiency in English Language
- Literate (reading comprehension) with basic numerical skills
Experience:
- Warehouse/stores experience in warehousing environment.
- 2 years' forklift driving experience
- FMCG factory environment experience would be advantageous
Skills:
- Methodical
- Strong procedural aptitude
- Ability to learn and aquire new knowledge and skill
- Skilled in using applicable equipment and/or systems
- Communication
- Conscientious in updating required records/documents
- Computer literate (advantage)
Working Environment/Conditions:
- Long hours, overtime, working on weekends and public holidays when required
- Walking, climbing and standing
- 24-hour operation, with rotating shifts
- Zero tolerance to alcohol
On Offer:
- Range of between R 75 000 - R 90 000 Total Cost to company per Annum (Dependent on various factors including current earnings)
- Total cost To Company is inclusive of a 13th Cheque
- Benefits include Pension and Provident Fund, Disability & Group Life Cover, Funeral Assistance.
- Overtime & shift allowances payable where applicable
Pre-Employment Requirements:
- Safety medical will be conducted
- Criminal checks will be conducted
- Qualifications verifications will be conducted
- References will be required
go to method of application »
Job Purpose:
- To inspect, count, record, verify all goods received, stored, or dispatched, accurately and timeously in order to ensure inventory accuracy, minimization of discrepancies, and maintenance of smooth logistics of finished goods to customers, finished good warehouses and 3rd party finished good warehouses
Duties and Responsibilities:
Cargo Verification and Documentation:
- Record details of incoming and outgoing cargo (containers, pallets, bulk goods, etc.).
- Ensure the correct quantity, weight, and condition of goods.
- Match physical cargo with digital data in the company systems (SAP, TWMS & Wayware).
Data Entry and Updating:
- Input cargo information into the relevant company recording system via handheld devices or workstations.
- Update status of packed product: received, stored, loaded, damaged, etc.
Checklists and Reporting:
- Fill out digital tally sheets and inspection checklists.
- Complete manual checklist where necessary.
- Generate discrepancy reports in case of short shipments, damage, or mismatches.
Coordination with Warehouse/Logistics Operations:
- Work closely with forklift drivers, supervisors, and finished goods truck drivers in terms of inventory control and movement.
- Acts as a point of contact to ensure cargo flows are properly accounted for in the systems between the warehouse and logistics teams.
Inventory Control Support:
- Ensure that stock levels are accurate and aligned on all the company inventory systems.
- Flag inconsistencies for inventory audits and reconciliations.
Compliance and Occupational health & safety Monitoring:
- Ensure that handling procedures comply with SOPs and safety standards.
- Maintain housekeeping and food safety systems according to the company standards.
Minimum Requirements:
Qualifications:
- Senior Certificate / Matric
Experience:
- 1 Year stock handling experience
- 6 months' production exposure, would be beneficial
- FMCG factory environment experience would be advantageous
Skills:
- Computer proficiency
- Proficiency in TWMS, Wayware, SAP, Microsoft Excel, and database management systems
- Stock take and reconciliation skills
- Numerical skills
- Problem solving
- Communication
- Methodical
- Strong procedural aptitude
- Decisive and able to initiate and follow through on action
- Monitoring and inspection skills
- Co-ordination
Working Environment/Conditions:
- Long hours, overtime, working on weekends and public holidays when required
- Walking, climbing and standing
- 24-hour operation, with rotating shifts
- Zero tolerance alcohol
On Offer:
- Range of between R 75 000 - R 90 000 Total Cost to company per Annum (Dependent on various factors including current earnings)
- Total cost To Company is inclusive of a 13th Cheque
- Benefits include Pension and Provident Fund, Disability & Group Life Cover, Funeral Assistance.
- Overtime & shift allowances payable where applicable
Pre-Employment Requirements:
- Safety medical will be conducted
- Criminal checks will be conducted
- Qualifications verifications will be conducted
- References will be required
go to method of application »
Duties and Responsibilities:
- Directs the industry's export pricing programme through the effective collation and interpretation of market information and the formulation of pricing strategy and recommendations
- Formulation of a long-term marketing strategy that optimises returns to the industry on a sustainable basis
- Development and maintenance of effective and credible relationships with international and domestic refiners, brokers, and trade houses
- Determining the quantity of export raw sugar availability and ensuring optimal returns to the industry
- Delivering a cost-effective raw sugar quality system for customer needs
- Financial management of the industry export proceeds, and the International Marketing Division (Exports) operational budgets
- Implementation and maintenance of sound accounting and budgetary practices, good governance, and ethical practices
- Optimum management of facilities and resources ensuring reliable forecasting for the distribution of industry proceeds
- Contributes to the effective attainment of industry goals by supporting and positively assisting industry strategy development
- Leadership and management of employees in the division
- Ensuring that the relevant stakeholders and committees are informed on all matters relevant to their respective responsibilities
Minimum Requirements:
Education and Experience:
- Bachelor's Degree specializing in Finance or Economics or relevant qualification. A post graduate qualification will be an added advantage
- 5 years and above general management experience in the field of international trade, supply chain, and freight
- Experience in international trading Agricultural commodities will be an added advantage
- Applicants would need to be South African nationals with no impairment to their credit or criminal record
Recruitment Process:
- SASA supports the provisions of the EE Act and BBBEE Act
- In recognizing the high level of unemployment in our country, priority is the provision of employment opportunities to South African nationals and more specifically their EE targets (including people with disabilities) based on alignment to national and provincial EAP's
- Short-listed candidates will be required to participate in pre-selection competency and psychometric assessments and will undergo credit and criminal record verifications
go to method of application »
Summary
- Achieve annual sales budget for Bounty Foods and Care within wholesale and export markets by managing the key accounts and the field sales operations process
Duties and Responsibilities
Overall Channel Responsibilities:
- Achievement of sales budget, by leveraging available sales and merchandising resources and all the customers within the defined channel and export market
- Demand management review, develop DMR plans, using customer, brand, regional and market information
- Business Strategy - formulate and translate into agreed channel and field sales targets, strategies, and plans
- Sales and merchandising agents' management
- Business profitability - ongoing management and execution of the company's pricing, ranging, and promotional discounting policy to maximise customer profitability
Customer Key Account Management
- Improved distribution and ranging: Ensure achievement of targeted listing, distribution levels, On Shelf Availability, and product assortment by developing and refining appropriate customer presentations, listing approaches, and brand support mechanisms such as promotions, merchandising solutions, display drives, and incentives
- Trading terms and annual commercial plans: Responsible for negotiating annual trading terms and customer promotional support calendar for each customer, with the support of the Head of Sales
- Customer relationship management: Responsible for overall customer relationship management in the wholesale channel and export territories, with regular business reviews and commercial updates to maintain maximum customer support for BFC
- Customer operational management: Ensure the ongoing development and management of key internal and customer operational contacts to deliver on in-store objectives including OSA, promotion execution, ad hoc promotions, and merchandising
Minimum Requirements
Education and Experience:
- A tertiary qualification in marketing or sales will be an advantage
- Minimum of 3 years in a Key Account Management role and field sales management experience
- At least 5 years in an FMCG environment with knowledge of best practices in FMCG markets
- Experienced in negotiating trading terms and commercial plans
- Commercial awareness, coupled with a solid understanding of local customers and regional dynamics
- Proficient in MS Office
Core Competencies:
- Delivering results and meeting customer expectations
- Persuading and influencing
- Entrepreneurial and commercial thinking
- Deciding and initiating action
Method of Application
Use the link(s) below to apply on company website.
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