Key Account Manager at Bridgestone South Africa (Pty) Ltd

Job Purpose

We are looking for a Key Account Manager reporting directly to the Technical Manager.

This is a Local role, based in Midrand. You will be responsible for creating a long-term and trusting relationship with our customers. The Key Accounts Managers role is to oversee a portfolio of assigned customers, develop new business from existing customers and actively seek new sales opportunities within the market by providing specialized services, analyses and solution based recommendations.

Responsibilities

Sales

• To achieve 100% of sales budget units
• Grow market share up to 5% (Quarterly)
• Assist with stock take
• Monitor sales by channel by outlet
• Continuously increase sales per customer group, per category
• Achieve sales mix, as per CEO policy

Administration

• Submit weekly expense reports on fuel and sundry expenses
• Assisting dealers in correctly completing new account applications
• Monitor sales target plan per customer group

Customer Relations

• Foster sound relationships with existing and new customer base
• Management and Co-ordination of promotional activities
• Qualify new business
• Regular and value added calls on customers as per call cycles
• Development and training of dealers within specialist’s call cycle via training department
• Maintain existing client base and increase their current sales level
• Seek new business to expand market share
• Customer training (Basic Dealer Training)
• Customer entertainment

Internal Liaison – TEC & Order Desk

• Collect Market Intelligence (ongoing)
• Monthly dealer activity, pricing movement, market changes and competitor info Reports
• Record Market information and report on a weekly basis
• Quarterly report on channel performance
• Record and report on all test tyres weekly
• Managing Surface and Underground mining fleet targeting programme

Improve & enhance the business of the channel by customer

• End-user development
• Promotions,
• Supply and Maintain In-store Point of Sale Material

Itinerary Management

• 1-2 weeks (detailed)
• Adjust planning cycle to satisfy customer needs
• Itinerary reports and call reports to be submitted weekly to Sales Manager

Required Capabilities

• Self starter/ Initiative/creativity/innovation
• Strategic thinking, problem solving, critical thinking and analytical skills
• Proficiency in relationship building, networking, persuasion and influential skills
• Good technical, business and global acumen
• Excellent verbal and written communication skills
• Willing to travel extensively

Qualifications And Experience

• A Bachelor’s degree in Business Management, Economics; Sales and Marketing or higher
• Grade 12
• Minimum 5 years sales experience
• Valid Driver’s license