Key Account Manager at Diageo

Key Responsibilities

• Develop truly world class collaborative customer partnerships and strategies
• Management of profit and NSV targets – “owning the numbers”
• Motivate sales teams behind clear, simple and powerful customer strategies.
• Develop and orchestrate end-to-end relationships via a cross functional network within Diageo and the customer base
• Manage multiple commercial, marketing, supply and financial touch points internally and externally
• Contract Management
• Drive the highest standards of execution for all specified channels.
• Data-Driven Insights
• Develop and co-ordinate tailored brand activity by channel and major customer.
• Nielsen interpretation and development of corrective action plans.
• Develop accurate forecasting through demand planning resource
• Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics.
• Create and develop world class account plans
• Implement and develop appropriate KPI’s

Requirements

Qualifications

• Suitable university degree.
• High cognitive ability

Experience

• 6–10 years’ experience gained across commercial and other functions – cross functional experience an advantage. 
• Minimum 2 - 3 years Key Account Management experience or leading account team
• Cross functional integration and coordination
• Joint Business Planning knowledge and experience at strategic level
• Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
• Track record of success in highly demanding sales organizations (FMCG) and in alcoholic beverages