Key Account Manager at Ericsson

Job Summary

• Ericsson South Africa is looking for Key Account Manager (KAM) who wants to be part of the Customer Unit South & East Africa transformation journey. Through strategic thinking, business development and leadership you will enable a responsible and profitable business for Ericsson.
• This role depends upon a deep understanding of our customers’ business, operations and objectives. In this role, you will be responsible for consolidated customer contribution and cash-flow, including working capital. We are searching for a KAM that will act with confident authority and that takes accountability to develop the business relationships while actively contributing to making customers successful.

Responsibilities

• Ensure Ericsson Compliance framework is implemented and adhered to
• Identify responsible business opportunities
• Identify customer business needs through consultative engagements
• Generate profitability sales and develop long term business
• Improve customer relationship and build dedication
• Ensure quality and profitability in delivery
• Lead and develop a stellar sales team
   

Key Qualifications

• Education: Master of Business Administration, Master of Science or similar
• Min years of experience: 7-10 years of experience of relationship sales and within the ICT industry.
• Minimum 5 years in leadership position
• Experience across the Full Ericsson portfolio (Networks, Digital Services, Managed Services)
• Change Management and Transformation skills
• Portfolio expertise in area of responsibility
• You will be a person that excels at problem solving and critical thinking
• We are a global team and Cultural awareness is key
• Leadership and change management skills
• Your ability to enable teamwork and collaboration will be needed
• Financial acumen as week as Innovative and creative thinking
• Excellent presentation and communication skills
   

Additional Requirements

• Excellent social and interpersonal skills
• Responsive and result oriented
• You will be perseverant, as well as open minded, with a passion to win
   

Next Steps

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