Key Account Manager: OTR at Bridgestone South Africa (Pty) Ltd

Responsibilities:

Sales caution of Financial OB plan / Customer Intimacy

• Periodical site Visits – to include Mine Management, Procurement and Accounts department.  Document key take-a-ways and clear visibility on requirements and expectations. 
• Build and develop close, professional relationships with all mine personnel.
• Understanding of future business and key challenges (pain points).

Forecasting

• Accurate information to be provided for weekly landing point meetings when requested
• Communication to clients on  production cuts to ensure all expectations are managed
• End of year timeous and accurate forecast collection from all customers to ensure accurate forecasting to BSJ for following year production.

Reporting

• Collection of market intelligence / Competitor update
• Participate and provide key information to BSJ when required.
• Information gathering for possibility of new product introduction and performance evaluation.
• On-site surveys and Load studies when required – Report to be generated and submitted to Technical team within 10 working days.
• Professional Feedback reports to customers with solid recommendations and solutions

KAM General Activities

• Promote a culture of teamwork
• Weekly Catch-up meetings to be attended to discuss wins and obstacles
• Completion of standard Feedback form – to be submitted within 3 working days after site visit:
• Contacts on mine – Names, email addresses, contact details to be provided to ensure database is up to date.
• Status of account
• Outstanding PO’s
• Stock on site
• Pain points
• Assist planning department with arrangements for deliveries to mine site when required.
• Assist with collection of Accounts payable as per agreed customer terms
• 100% Participation in EMIA E-Learning and surveys when requested.

Safety first Mindset:

• Safety Shares to be included in all presentations to clients
• Zero accidents in the field

S&M Sales

• S&M sales to be promoted at current customer sites as well as possible new business, to achieve monthly department target.

Qualifications & Experience Required

• Matric

Experience (years):

• Minimum 2 years sales experience within the OTR / Mining Industry