Key Account Manager at The Coca-Cola Company

Job Description    

• Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in the commercial department. We are looking for a talented individual with relevant skills and experience for a Key Account Manager role, which is based in Midrand. The successful candidate will report directly to the Regional Manager. 

Key Duties & Responsibilities    

• Revenue and Margin Growth : Achieve and exceed targets for revenue and margin growth through tactical account management and category optimization
• Customer Satisfaction and Growth : Strengthen relationships with key accounts, leading to improved customer satisfaction and mutual business growth
• Campaign Implementation : Drive the successful execution of promotional campaigns, resulting in market share gains and improved KPIs for National/Regional accounts
• Stakeholder Alignment : Ensure that all internal and external stakeholders are aligned with and support the execution of customer plans
• New Product Launches : Secure listings and drive sales for new product launches across key Account customers
• Financial Management : Maintain optimal financial health for key accounts, collaborating with the finance department to resolve pricing claims and other financial issues
• Corporate Governance : Comply with Coca-Cola system standards and ensure good governance practices

Skills, Experience & Education    
Experience

• 6-8 years of management experience in Sales within an FMCG environment
• Proven experience managing key accounts in the FMCG environment, with a focus on revenue and margin growth
• Demonstrated success in negotiating trading terms and managing customer relationships
• Familiarity with customer business models, market trends, and competitor activities
• Experience with cross-functional collaboration, particularly with operations, finance, and supply chain

Skills

• Deep understanding of sales and marketing principles to drive revenue growth and optimize business plans
• Ability to build strong, collaborative relationships with key account customers, ensuring mutual business success
• Strong negotiation skills with the ability to settle differences diplomatically while maintaining positive relationships
• Ability to anticipate future trends, articulate competitive strategies, and devise customer plans that drive business growth
• Sound understanding of financial metrics, pricing strategies, and return on investment to manage account profitability
• In-depth knowledge of business policies, market trends, and competitor strategies
• Strong focus on delivering results through effective execution of campaigns, business plans, and promotional strategies
• Competent in using digital platforms and systems for managing customer accounts and tracking performance

Deadline:2nd December,2025