Key Account Manager at Xylem Inc.

RESPONSIBILITIES

• Responsible for establishing and leading key strategic business development initiatives that drive business long term growth plans and profitability objectives in assigned region/countries, (market and product adjacencies, channel strategy).
• Responsible for the proper application of Group rules (Ethics & Compliance, Legal, SOA, DOA, ESH, etc.).
• Lead and manage the distributor network.
• Extend relationships with existing customers by offering the full range of solutions in the product and services portfolio.
• Recruit and open new distributors & services partner.
• Establish relationships with contractors or end users (key accounts) to develop direct sales.
• Ensure high-level relationships with influential key players.
• Provide technical advice and sound support for complex applications and manage customer requests.
• Manage the sales team in the area to achieve turnover and margin objectives.
• Ensure the development of Commercial Action Plans and proper execution.
• Detect and follow up on business opportunities: Constant updating of the customer relationship management tool (Sales Force).
• Ensure regional commercial reporting as well as sales forecasts.
• Contribute to competitive intelligence.
• Awareness of market and customer trends, preparing regular reports on progress, forecasts and trends to eliminate potential risk to the business.
• Participate in marketing events (Webinar, exhibitions, technical day, Factory visit etc.).
• Reporting of marketing plans, budgets and sales reports to company management.

REQUIREMENTS

• Completed Degree or Equivalent qualification in Sales.
• Post graduate qualification will be advantageous.
• Minimum 5 -10 years proven track record in a regional sales (Key Accounts Management) function within similar industry.
• A minimum of 3 years in a middle management role with technical and/or commercial experience in B2B and B2C Sales.
• Experience from the pump industry with hands on sales exposure in the related business unit.
• Proven track record of meeting or exceeding sales targets.
• High degree of business acumen.
• Good presentation, negotiation, and networking skills.
• IT proficiency (Microsoft Office tools/ CRM).
• Must have a valid driver’s license.
• Ability to travel as and when required.

SKILLS AND COMPETENCIES

• Highly organized and flexible approach
• Self-Motivated
• Conflict Management
• Driven for results
• Strategic Agility
• Timely Decision Making
• Customer Focus