Key Accounts Manager - Cape Town at Amazon

• Amazon is hiring a Key Accounts Manager (KAM) to improve the experience for our African customers. Africa, represents a large and growing consumer market positioned for growth spurred by the increasing productive potential of its young population, rapid adoption of technology and evolving consumer behaviour. This role will allow you to work across various internal and external teams to evaluate the customer landscapes, and invent innovative approaches to solve ambiguous problems. If you are looking for an entrepreneurial role within a fast-paced, ambiguous and collaborative environment this is the position for you.
• Operating in a fast-moving and often ambiguous environment, the successful candidate will have full responsibility for delivering business and financial objectives.
• The Account Manager will work closely with internal partners to identify long term and short-term growth opportunities for various categories.

Key job responsibilities

• Develop long-term relationships with partners, support them in the integration of their offers and develop ambitious goals for future growth prospects.
• Achieve business and financial objectives and drive the growth of Amazon’s third-party business in selected categories
• Identify opportunities to improve the business for all partners through scalable solutions and manage the roll-out of these solutions
• Conduct deep dives to understand root causes of business performance and actions to accelerate growth
• Identify and manage projects to improve customer and partner experience, working closely with internal and external teams

Ecommerce experience

• Experience solving analytical problems, either in professional experience (data analysis) or education