Key Accounts Manager (Cleaning) - Hyde Park at Human Accent

Key Responsibilities:

• Balance budgets and optimize soft costs.
• Draft and extract key operational reports.
• Develop and implement training programs.
• Conduct audits, inspections, and industrial relations support.
• Manage a high-value portfolio independently.
• Build strong relationships with clients and identify upsell opportunities.
• Oversee a large workforce and ensure compliance with service-level agreements.
• Manage site performance, wage accuracy, chemical and equipment costs.
• Ensure health and safety compliance across all sites.
• Assist with debtors’ account management.

Minimum Requirements:

• Matric Certificate.
• Proficiency in computer systems.
• Valid Driver’s License (Code 08) and own a reliable vehicle.
• Experience in commercial and sensitive market environments.
• Senior Management experience in Hospitality/Cleaning (advantageous).
• Diploma in Business Management (advantageous).
• Knowledge of cleaning industry regulations, and operational and client requirements.