New Positions at Human Accent

Key Responsibilities:
 HR Functions:

• Manage and process all claims, including Injuries on Duty, Provident Fund, Disability, Retirement, and more.
• Ensure efficient follow-ups with employees, hospitals, funds, and relevant departments.
• Drive recruitment and selection processes for regional vacancies.
• Support operations teams with HR-related guidance.
• Assist with site mobilization when new contracts are awarded.

IR Functions:

• Conduct and oversee disciplinary inquiries and ensure consistent disciplinary practices.
• Represent the company at CCMA/Bargaining Council hearings.
• Conduct weekly audits of disciplinary registers.
• Act as the primary contact for site demobilizations.

Minimum Requirements:

• Matric Certificate (Grade 12)
• Bachelor's Degree in Human Resources or related field (preferred)
• 3–5 years of experience in HR & IR within the Security, Cleaning, or Parking Industry
• Proven track record in CCMA/Bargaining Council representation & arbitration
• Experience in unionized environments & large-scale site mobilization
• Strong computer literacy (Microsoft Office)
• Valid Driver’s License and own reliable vehicle
   

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What You’ll Be Doing:

• Oversee and manage day-to-day security operations, ensuring efficiency and effectiveness.
• Develop and implement strategic security policies for optimal service delivery.
• Lead, mentor, and develop security teams to drive performance and excellence.
• Build and maintain client relationships, addressing security concerns proactively.
• Ensure compliance with industry regulations, ISO standards, and company policies.
• Manage operational budgets, cost controls, and financial planning to ensure profitability.

What You Need to Succeed:

• Education: Bachelor’s degree in Security Management, Business Administration, or Finance.
• Experience: 5–10 years in security operations management, leading large teams.
• Skills: Leadership, problem-solving, strategic thinking, and financial acumen.
• Requirements: Driver’s license (Code 08) and own transport.

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Key Responsibilities:

• Balance budgets and optimize soft costs.
• Draft and extract key operational reports.
• Develop and implement training programs.
• Conduct audits, inspections, and industrial relations support.
• Manage a high-value portfolio independently.
• Build strong relationships with clients and identify upsell opportunities.
• Oversee a large workforce and ensure compliance with service-level agreements.
• Manage site performance, wage accuracy, chemical and equipment costs.
• Ensure health and safety compliance across all sites.
• Assist with debtors’ account management.

Minimum Requirements:

• Matric Certificate.
• Proficiency in computer systems.
• Valid Driver’s License (Code 08) and own a reliable vehicle.
• Experience in commercial and sensitive market environments.
• Senior Management experience in Hospitality/Cleaning (advantageous).
• Diploma in Business Management (advantageous).
• Knowledge of cleaning industry regulations, and operational and client requirements.