Key Accounts Manager at Volvo Group

Reporting: This role reports to Regional Sales Manager North.

• Monitor and drive volume, market share and Gross Profit on selected “Direct Sale”- classified customers.
• Reach objective targets set by Line managers; Hereunder Volume targets, Gross, Profit targets, Soft Offer penetration target, Cost- and budget targets.
• Secure implementation of efficient sales and order execution processes according to practise set by Direct Sales department.
• Plan and execute Customer activities and utilise possible synergies related to Customer activities within the Region.
• Monitor Customer Satisfaction and take corrective action when required.
• Re-calculate and follow up on real cost vs planned cost deviations.
• Monitor the market situation in relevant transport segments (i.e. Fleet-segment) and use the information for strategic sales planning
• Give input to required market activities in order to support and develop Direct Sales.
• Monitor competition in relevant segments (Fleet segment) and give input to required product adaptations and need for new product solutions.
• Coordinate trade-in and buy-back offers with Used Truck Sales.
• Secure a high level of customer satisfaction through personal relations, customer activities and through coordination between support/ services from authorized Volvo dealers.
• Adhere to legislation, policies, and procedures as per requirements to ensure compliance.

Who are you?

• Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Qualification & Job Experience:

• Essential educational and/or training qualifications.
• Grade 12 
• Bachelor’s Degree (Business Administration, Marketing etc. (Advantageous).
• Industry specific development program.
• Preferred Experience, Technical Skills and Knowledge.
• 8 year’s Commercial Truck sales experience.