Kitroom Manager – Inland at Stryker

As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better. Plus, we have an award-winning culture and were recently named one of the World’s Best Workplace by Fortune! 

The Kitroom Manager will be expected to work with their team (20+ people including 2 supervisors) in managing, prioritizing and organizing the daily workload of our Kitroom activity in Inland. This role reports into the Operations manager and is expected to be an advocate for the operational mission the operations manager is attempting to achieve.

What you will do

• Support the customer logistics strategy. This will require an operational review of all processes, procedures, and resources to meet the performance objectives of the team
• Take responsibility and support the operational manager in achieving departmental and divisional KPIs and objectives
• Write and deliver performance reviews
• Construct individual development plans for employees
• Manage effective communications with the team to deliver operational targets, issues, briefings are effectively delivered
• Accurately monitor and use relevant production KPI's to ensure maximum efficiency and compliance
• Ensure all team members are trained and capable to undertake required tasks
• Leading & motivating the workforce
• Start and end shift procedures
• Ensure all quality and safety standards are adhered to and championed as necessary
• Operate in a safe working manner and be responsible for H+S within designated areas, and ensure all prescribed PPE is used correctly by each team member
• Make sure all compliance and regulatory guidelines are adhere to for Product field actions, expiry management, and processing of kit inspections
• Manage vendor relationships for suppliers and the driver relationships
• Lead and implement projects within the team and cross-functional, to further improve the department, resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels
• Build and maintain relationships with other Functions while driving leverage opportunities across the areas.

What you need :

• University Degree in a Business/Logistics discipline(s) or equivalent desirable.
• Experience in Operations or Logistics including a Customer facing role
• Experience in Medtech/Healthcare with reverse logistics and consignment type business
• Experience in people management
• Good mix of hands-on experience and strategic thinking
• Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments.
• Ability to work autonomously, prioritizing and organising workload.
• Problem solving skills and a great telephone manner are also vital to this role
• Excellent communication & Relationship building skills
• Pro-active and independent personality, ability to manage their own workload and prioritise appropriately
• Strong internal drive and motivation to make a difference and add value to an organisation

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/