Laboratory Technician at North West University

Job description

•          Provide comprehensive IT support for graduate and post graduate PC laboratories in SCSIS.
•          Provide comprehensive IT support for research computers in SCSIS.
•          Provide comprehensive IT support and innovation for staff of SCSIS.

Minimum requirements
Qualification

•         Degree or relevant and equivalent certificates in Computer Science and Information Systems/ IT is essential.
•         A and N is desirable.
•         Accreditations in ITIL Foundation is desirable.
•         Membership of Professional IT/CS/IS societies is desirable.

Experience/s

•         2 year’s work experience in System and network administration is essential.
•         2 year’s work experience in NWU IT support is desirable.
•         Work experience in enterprise level IT is desirable.

 
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

•         Be able to setup client / server environments for student laboratories as well as research projects.
•         Function independently.
•         Assist with administrative tasks.
•         Evaluate and operate computer equipment in SCSIS.
•         Work under pressure and reach deadlines.

 
KEY BEHAVIOURAL COMPETENCIES:

•         Respond in a timely manner to IT related requests.
•         Learn about and acquire expertise on new technologies.
•         Demonstration of language proficiency to function optimally in the multilingual environments of the NWU.
•         Patience and ability to provide IT assistance remotely and on university premises.
•         Have a good understanding of networks, printers, software and software licensing.
•         Record keeping.
•         Liason with Campus IT.
•         Troubleshooting of IT problems (intermediate to advanced).

 
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
 
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO:                      Dr F Lugayizi 0183892623
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO:   Ms I Mphuthi 0183892457
CLOSING DATE:                                                                                                   02 July 2021
PLANNED COMMENCEMENT OF DUTIES:                                                        01 August 2021