Lead Specialist: Operational Risk at Liberty Group South Africa

Purpose

• To provide specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist operational risk management expertise.

Minimum Experience

• 5 - 8 years experience in a similar environment, of which 2 - 3 years at specialist level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Process

• Translate and communicate complex specialist area information to users in a practical and usable format to enhance business utility.
• Keep abreast of regulation and industry developments to advise and guide on key compliance risk issues; enabling informed decision making.
• Determine resource allocation priorities and deployment necessary to support the effective integration of processes.
• Advise on and ensure the development and implementation of area specific methodologies and frameworks; ensuring appropriate implementation and use.
• Advise on the alignment and application of area specific practices and integrated processes across functional areas to ensure value chain integrity.
• Develop appropriate solutions to identified losses and risk exposures and ensure the effective implementation thereof.
• Provide support and assurance to ensure effective management of operational risk for area accountable for.
• Collaborate and partner with business to facilitate risk practices to minimize operational risk.
• Provide thought leadership on management of operational risk to minimize operational risk.
• Accountable for contributing to strategy enablement and implementation and delivery optimisation across an internal value chain, through best practice development and implementation.
• Draw on own technical and/or professional knowledge and experience to proactively develop alternatives and identify optimal best practice solutions for tactical problems.
• Plan to deliver work outputs related to a service or operational area, Manages interdependent functional activities, and directs best-practice priorities, standards and procedures to ensure efficiency within area of specialisation.

Customer

• Provide authoritative, specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Implement and monitor financial controls, management of costs and corporate governance throughout the area of specialisation.

Learning and Growth

• Provide support and manage a group of risk and other specialists to ensure alignment.
• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Develop and/or align governance and compliance policies for own practice and/or tactical area to identify and manage risk exposure liability related to the area of specialisation.

Technical Competencies

• Research and Information Gathering (Proficient)
• Reporting and Interpretation (Proficient)
• Operations Risk Management (Proficient)
• Risk Knowledge (Proficient)
• Customer Advice (Technical) (Proficient)

Behavioural Competencies

• Professional/Technical learning (Proficient)
• Organisation and Attention to Detail (Intermediate)
• People Management and Empowerment (Proficient)
• Interpersonal Effectiveness (Proficient)
• Problem Solving and Analysis (Proficient)
• Teamwork and Cooperation (Proficient)
• Governance, Ethics and Values (Proficient)
• Communicating with Impact (Proficient)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Proficient)