Leads Warmer Consultant at Discovery Limited

Key purpose

• To generate qualified sales opportunities by engaging existing clients, pitching relevant campaigns and products, and transferring warm leads to Integration Specialists for conversion.

Key Outputs

• Warm up and qualify leads for handover to Integration Specialists.
• Drive client engagement through campaign-based outreach.
• Achieve daily and weekly lead generation and engagement targets.
• Accurately capture and maintain lead interaction data.
• Provide actionable feedback on lead quality and campaign effectiveness.
• Support the execution of targeted lead activation strategies.

Personal attributes and skills

• Takes initiative and works independently.
• Adapts well to team environments and builds strong relationships.
• Communicates fluently, clearly, and persuasively.
• Demonstrates strategic thinking and problem-solving ability.
• Manages time effectively and works toward organizational goals.
• Focuses on customer needs and satisfaction.
• Follows policies and procedures with attention to compliance.
• Performs well under pressure and maintains high productivity.

Qualification & Experience

• Matric (essential).
• No prior experience required — ideal for candidates looking to start a career in sales or call centre environments.
• Advantageous: Exposure to customer service, sales, or lead generation environments.
• Strong communication skills and willingness to learn.
• Comfortable engaging with clients over the phone.
• Basic computer literacy (MS Word, Excel).